Primary Care Clinics & Providers - Cleveland County
Family Medicine • Shelby, NC
Clinic Type
Family Medicine
Address
520 North DeKalb Street, Shelby, NC 28150
Phone
704-484-4001
484-4833michelle.weathers@clevelandcountync.gov
Opening Hours
Hours: Monday - Friday 8:00am - 5:00pm (varies by location)
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Hours: Monday - Thursday 8:00am - 6:00pm; Friday 8:00am - 5:00pm (from the provided excerpt).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Atrium Health Primary Care Shelby Family Medicine): 4.7/5 (621)
- Healthgrades (Dr. Tracy Phelps): 4.5/5 (Not explicitly stated total (high volume))
- US News Doctors (Dr. Jeffrey S. Acree): 4/5 (12)
- Vitals (Dr. Chris Martin): 4.5/5 (Not explicitly stated total)
Patients praise
- Compassionate and attentive care from physicians and nursing staff
- Providers described as knowledgeable, thorough, and effective listeners
- Welcoming clinic atmosphere
Common complaints
- Billing and cost concerns, including high fees for consultations and administrative charges
- Administrative inefficiencies such as scheduling delays and medication refill issues
- Reports of providers not listening or dismissive communication in isolated cases
"She is absolutely the worst doctor I have ever had. She does not listen to her patient and she is about the money and only the money."
— Birdeye (Patient review)"Dr martin is the best. Have used him for 10 years. All my experiences with Dr. Martin have been extremely positive."
— Vitals (Patient review)"Always listens, doesn't talk down to me and answers my questions in a way I understand"
— Healthgrades (Patient review for Dr. Tracy Phelps)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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