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Quest Diagnostics

4.6 out of 5 · 302 reviews

Laboratory Services • Shelbyville, IN • approximately 2000+ patient locations nationwide locations

About

Fast Pace - Shelbyville IN (Preferred) is a Quest Diagnostics patient service center located at 1778 E State Road 44 in Shelbyville, Indiana. The center offers clinical laboratory testing and diagnostic information services, with hours from 8:00 am to 8:00 pm Monday through Friday, 8:00 am to 6:00 pm Saturday, and 1:00 pm to 5:00 pm Sunday.

Clinic Type

Laboratory Services

Address

1778 E State Road 44 Shelbyville, IN 46176

Phone

866.697.8378

Email

Lifetimelabs@questdiagnostics.com

Opening Hours

8:00 am-8:00 pm

Services Offered

  • Laboratory services
  • clinical testing
  • diagnostic information services

Team

  • Quest Diagnostics Shelbyville Facility — Laboratory Services Clinic

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google/Urgent Care Directory aggregate: 4.6/5 stars (based on 302 reviews) (302 reviews)

Patients praise

  • Efficient and quick diagnostic services
  • Knowledgeable, kind, and patient medical staff
  • Convenient online scheduling and walk-in availability
  • Clean and well-organized facilities

Common complaints

  • Inconsistent front desk staff behavior and friendliness
  • Frustration with virtual check-in systems and kiosk usage among elderly patients
  • Difficulties with reaching customer service via phone for general inquiries
  • Potential lack of clarity regarding clinic hours or lunch closures

"The doctor and the staff at fast paced health urgent Care got me in the door as quickly as possible knowing I was in severe pain... Thank you for your kindness and care."

— Fast Pace Health Shelbyville Patient Review

"The AM receptionist really doesn't care. 'Not my problem' she tells me... I'll just go to the er next time."

— Fast Pace Health Shelbyville Patient Review

"I've witnessed that not having an onsite receptionist or physical person is very frustrating to the elder customers."

— Review of a general Quest Diagnostics location (re: check-in process)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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