Major Health Partners Priority Care
Urgent Care • Shelbyville, IN • Since 1924
About
Summary: Major Health Partners (MHP) is a nonprofit hospital system headquartered in Shelbyville, Indiana, serving Shelby County and southeastern Indiana. Founded in 1924, MHP operates with over 1,000 staff, 60+ physicians, and 70 advanced practitioners across five offices. Its flagship MHP Medical Center at Intelliplex (opened 2017) consolidates primary and specialty services, including Sleep Center, Wound Center, Nephrology, Infectious Disease, Dialysis, Plastics & Breast Surgery, Orthopedics (ReNovo), and the MHP Community Health & Wellness Center, plus MHP MedWorks Pharmacy. The organization aims to deliver personalized, high-quality care with the resources of a larger system while maintaining a community-focused touch. For urgent care needs specifically, MHP directs patients to its comprehensive facilities at Intelliplex and nearby Shelbyville offices, where urgent and primary care services are available alongside specialty departments. Contact: multiple Shelbyville locations (e.g., 2451 Intelliplex Dr, 275 W. Bassett Rd, Rampart Building) and general inquiries at 317-421-2011.
Clinic Type
Urgent Care
Address
Shelbyville, Indiana (Major Health Partners Priority Care in Shelbyville)
Phone
(317) 392-3211
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Call 911 for emergencies
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What can urgent care treat?
Non-life-threatening issues such as seasonal illnesses, simple injuries, minor fractures, and other common conditions.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7/5 stars (2,206 (for MHP Major Hospital overall))
- Birdeye/Google: 4.7/5 stars (563 (for MHP Priority Care))
- Apple Maps: 1.7/5 stars (Not specified (Apple Maps))
- Healthgrades (for Major Hospital): 68% recommend
Patients praise
- Friendly and caring staff
- Thorough, professional, and knowledgeable medical providers
- Patients felt listened to and not rushed during appointments
- Clear communication about care plans and medical conditions
- Efficient and fast service in some instances
Common complaints
- Long wait times
- Perceived lack of care or attention from staff regarding symptoms
- Concerns regarding billing and invoices for services previously described as free
- Difficulty reaching the office via telephone due to long automated systems
"MICHELLE CARED ABOUT WHAT I NEEDED. SHE LISTENED!!!! WHICH IS KEY. WE AS PATIENTS KNOW OUR BODIES, WE KNOW WHEN SOMETHING IS WRONG. SHE ACCOMMODATED THAT AND SHE DIDN'T JUST BLOW ME OFF."
— rater8 patient review for Michelle Garner, RN, FNP"Wait times are ridiculous. They don't care for you in the order you came in to be seen. The staff don't take your symptoms/concerns serious."
— Patient review on Yelp/Apple Maps/MapQuest for MHP Priority CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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