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Redwood Empire Dermatology

4.7 out of 5 · 50 reviews

Dermatology • Sonoma, CA • Since 2003 • 3 (Healdsburg, Santa Rosa, Oakmont) locations

About

Redwood Empire Dermatology, Inc. is a small dermatology practice based in Santa Rosa, California, founded in 2003. Lead dermatologist: Dr. Dale Westrom. The clinic operates two offices (Santa Rosa and Healdsburg) and has a small team (3 employees, including Lead Esthetician Shelley Wells). Services align with dermatology and cosmetic treatments, under the Health Care/Medical category. Contact: several local phone numbers (including 707-579-4239 and 707-433-4239). Website: sonomaderm.com.

Clinic Type

Dermatology

Address

301 East Street, Healdsburg, CA 95448; 4730 Oakmont Dr., Suite B, Santa Rosa, CA 95409

Phone

Healdsburg: 707-433-4239

Email

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Opening Hours

Monday: 8:30 AM - 4:30 PM; Tuesday: 8:30 AM - 4:30 PM; Wednesday: 8:30 AM - 4:30 PM; Thursday: 8:30 AM - 4:30 PM; Friday: 8:30 AM - 4:30 PM; Saturday: Closed; Sunday: Closed

Services Offered

  • General Dermatology
  • Surgical Dermatology
  • Pediatric Dermatology
  • Cosmetic Dermatology

Insurance & Payment

  • We accept most insurance providers.

If you have specific questions regarding your coverage, please contact us for additional information.

Languages Spoken

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FAQs

What are the same-day appointment policies?

Same-day appointments available for 1 urgent skin problem (no full body checks, cosmetics, or multiple issues, please).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustAnalytica: 4.7 out of 5 stars (50 reviews)
  • WebMD: N/A (3 reviews)

Patients praise

  • competent and knowledgeable medical providers
  • effective treatment outcomes
  • friendly and professional staff members
  • peaceful and pleasant office environment
  • efficient appointment scheduling and walk-in availability

Common complaints

  • frustration with billing and lack of communication
  • perceived poor bedside manner or rushing of patients during appointments
  • disappointment with office management and administrative staff interactions
  • long wait times or scheduling issues

"I was treated with sarcasm by their office manager while I was in tears. I was a person experiencing a medical need, not a cosmetic procedure, I deserved to be treated with respect."

— WebMD patient review (2024)

"The office, Matt, and staff, first rate! Their billing company? Unreachable, either they're 'closed for lunch, or one gets a recording saying they're busy."

— WebMD patient review (2023)

"Patients rave about Dr. Collins who displays an outstanding competence and empathy while treating them. He promptly identified Marlene's challenging problem, and his treatment was life-saving for her and the family."

— TrustAnalytica review summary

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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