South Bend Clinic
Pain Medicine • South Bend, IN
About
Pain Clinic & Recovery Management in South Bend, Indiana offers interventional pain medicine and physical medicine and rehabilitation. Physiatrists evaluate and treat acute and chronic muscle, joint, spine, and nerve disorders using innovative technology and non-operative care approaches to reduce pain and improve daily activities.
Clinic Type
Pain Medicine
Address
211 North Eddy Street, South Bend, Indiana 46617
Phone
+1-574-204-6440
request@medicopy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
https://www.southbendclinic.com/bill-pay, https://www.southbendclinic.com/price-estimator
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Press Ganey Patient Satisfaction Survey (The South Bend Clinic/Dr. Paul Desmarais): 4.7/5 (334 ratings)
- WebMD Care (Dr. Kevin Drew): 2.5/5 (72 ratings)
- Birdeye (Pain Management Group, LLC): 3.3/5 (23 reviews)
Patients praise
- Some patients report professional and helpful staff experiences
- Specific providers receive high satisfaction ratings for care quality and communication
- Some programs are described as life-saving and effective by long-term patients
Common complaints
- Poor office management and administrative staff communication
- Long wait times for appointments
- Perceived lack of empathy or condescending behavior from staff
- Disputes regarding insurance and payment policies
- Security concerns regarding personal documentation
"From the moment I stepped through the door, I was met with an atmosphere of condescension and rudeness from the office staff. ... The tone in which they spoke to me was incredibly patronizing."
— LocalityBiz review of The South Bend Clinic"Wait time is ridiculous, always get seen about an hour after my appointment time, and that type of a wait is just something that’s expected of your patients."
— Birdeye review of Pain Management Group, LLC"This program saved my life. ... It is not just a “legal drug dealer” ! ... an asset in my recovery."
— LocalityBiz review of Victory ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How One Procedure Ended Years of Debilitating Back Pain | The South Bend Clinic — Aug 13, 2025
- Sciatica Treatment Guide: Can Lumbar Radiculopathy Be Cured? — Sep 2, 2025
- Avenues Recovery Center at South Bend - Mishawaka — Nov 14, 2025
- Indiana Center for Recovery - South Bend — Jun 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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