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South Paw Animal Care

4.5 out of 5 · 1,471 reviews

Veterinary • South Hadley, MA

About

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South Paw Animal Care provides veterinary services for cats and dogs in South Hadley, MA. The clinic is part of Westover Animal Clinic and operates from Chicopee, MA, with a small team and annual revenue around $708K. Website: southpawanimal.com. Notable details: - Focus: veterinary care for cats and dogs - Location: South Hadley area (affiliated with Westover Animal Clinic in Chicopee, MA) - Contact: (413) 650-9043 - Operations: 3 offices listed under United States (Chicopee, MA) - Web presence: modest traffic (approx.

Clinic Type

Veterinary

Address

South Hadley, MA

Phone

(413) 535-1777

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.southpawanimal.com/

Services Offered

  • vaccinations
  • surgery
  • dentistry
  • spay neuter
  • wellness preventive care
  • general veterinary care

Insurance & Payment

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CareCredit

Languages Spoken

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 stars (934 reviews)
  • VetClinicFinder: 4.6/5 stars (529 reviews)
  • Companion Animal Care (aggregated): 4.0/5 stars (8 reviews)

Patients praise

  • recognized as a Neighborhood Favorite for multiple years
  • reports of thorough exams and clear communication from some veterinary staff
  • some pet owners appreciate the clinic's cleanliness and accommodating nature
  • perceived as knowledgeable and effective for routine companion animal care

Common complaints

  • allegations of poor record keeping and failure to provide medical records
  • reports of being overcharged and concerns regarding billing transparency
  • complaints about hostile or unprofessional staff interactions
  • negative experiences regarding post-surgical outcomes or communication about procedures

"If you really love and care for your pet DO NOT bring them here. This place only cares about charging. Doesn't even deserve a one star rating."

— TopVet review

"The clinic is clean and inviting. I needed a vet for my cat and they took us right in. The Dr. W. was wonderful. She put my cat at ease and was able to pinpoint his problem quickly."

— Companion Animal Care aggregated review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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