Duly Health and Care
Hematology • South Holland, IL • Since 1999
About
Summary: Duly Health and Care is a large Midwest multi-specialty medical group based in Downers Grove, IL, with over 6,000 team members across more than 150 locations. It operates under three medical groups (DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic) and has a network of flagship centers in Lisle and Schaumburg, plus clinics throughout Chicagoland. The organization emphasizes value-based and traditional care, offers in-person visits, telehealth, same-day care, and clinical research programs, including cancer care. It has grown through acquisitions (e.g., Joliet Oncology Hematology Associates and Woodridge Clinic) and reports approximately $850 million in annual revenue.
Clinic Type
Hematology (multi-location group)
Address
Hinsdale, IL • Hinsdale 40 S. Clay St. West Building, Suite 200 Hinsdale, Illinois 60521; Lisle 430 Warrenville Road Suite 200 Lisle, Illinois 60532; Plainfield 12004 S. Route 59 Suite 100 Plainfield, Illinois 60585; Schaumburg 1325 N. Meacham Road Schaumburg, Illinois 60173; Tinley Park 17495 S. La Grange Road Tinley Park, Illinois 60487
Phone
630-364-7850
duly@mrocorp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
How do I schedule a hematology appointment?
Schedule with a Hematologist online or call 630-364-7850.
Where are the hematology clinics located?
Hinsdale, Lisle, Plainfield, Schaumburg, and Tinley Park.
What services are offered in hematology appointments?
Diagnostic testing and advanced lab evaluation, iron infusions and vitamin replacement, transfusions, anticoagulation therapy and monitoring, immunosuppressive therapy, biologics and targeted medications, and coordination with infusion services.
Is infusion therapy available at these centers?
Yes, infusion centers are available across Chicagoland.
What should I bring to my appointment?
Recent lab results or prior medical records if you have them.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (general): 4.7/5 (998)
- Birdeye (Joliet Immediate Care): 4.4/5 (296)
- Better Business Bureau (BBB): 1.09/5 (43)
- PissedConsumer: 1.5/5 (37)
Patients praise
- High-quality, compassionate clinical care from physicians
- Providers who listen well and treat patients as individuals rather than numbers
- Effective, well-coordinated care teams for complex conditions like cancer
- Generally positive experiences with specific doctors and medical staff
Common complaints
- Frustrating and inefficient appointment scheduling processes
- Long wait times for appointments and on the phone
- Disorganized communication between departments and administrative staff
- Issues with billing accuracy, denied claims, and billing department responsiveness
- Difficulties navigating the administrative side of the organization
"Dr. Frank explained everything clearly, but more importantly, he listened... Everyone is in sync and marching in one direction. They’re organized. They care about you as a patient and as a person."
— Patient story (Ed) on Duly website"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office. Communication between departments seems disorganized..."
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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