Getlabs
Laboratory Services • South San Francisco, CA • Since 2018
About
Getlabs is a privacy-first platform that coordinates mobile phlebotomists to perform at-home labs and diagnostics for healthcare organizations. With same-day, nationwide coverage across the U.S. and Canada, Getlabs enables partners to send phlebotomists to patients’ homes to collect labs, vitals, and advanced diagnostics, helping improve patient adherence and close gaps in care. The service is designed for healthcare providers and organizations seeking convenient, at-home testing solutions, including options available in South San Francisco and surrounding areas through its nationwide network and same-day availability. Additional details: privately held, founded in 2018, headquarters in the U.S., 73 employees, $6.5M annual revenue, $43M total funding.
Clinic Type
Laboratory Services
Address
South San Francisco, CA
Phone
+14244385227
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustpilot: 4.6 out of 5 stars (based on 1,269 reviews) (1,269)
- RatingFacts: 3.85 out of 5 stars (based on 96 reviews) (96)
Patients praise
- High level of convenience and time-saving for home-bound or busy individuals
- Professional, kind, and efficient phlebotomists who make patients feel at ease
- Seamless and easy booking process for many users
- Appreciated for providing private, less intimidating environments for those with medical anxiety or mobility issues
Common complaints
- Unreliable service, including missed appointments and significant delays
- Poor communication and difficulty reaching customer support, especially reliance on unhelpful AI chatbots
- Issues with lab samples being mishandled, lost, or not submitted to the lab as expected
- Reports of unqualified or unprofessional phlebotomists struggling with blood draws
"Getlabs is incapable of simply doing their ONE job, so again I say: DO NOT USE GETLABS"
— Trustpilot reviewer"I was nervous about this company based on some negative reviews I saw but my experience was great and I m glad I used Get Labs"
— RatingFacts reviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mobile Blood Draw San Francisco | At-Home Phlebotomy Service — Dec 4, 2025
- Mobile Phlebotomist - PRNSan Francisco, CA, Part-time - LinkedIn — Jul 8, 2026
- Expanding access through innovative at-home lab testing: The Getlabs approach to remote diagnostics | Labcorp — Nov 7, 2025
- Mobile Phlebotomy San Francisco | At-Home Blood Draw | Filos Health — Mar 10, 2026
- Function acquires Getlabs to scale at-home testing — Apr 13, 2026
Information sourced from the clinic's website as of July 10, 2026.
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