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Hartford HealthCare HealthCenter, Southington

1.7 out of 5 · 159 reviews

Geriatrics • Southington, CT

About

Hartford HealthCare HealthCenter, Southington provides geriatric care services in Southington, Connecticut. The Center for Healthy Aging at this location offers geriatric care management, dementia coaching, and resource coordination for seniors.

Clinic Type

Geriatrics

Address

462 Queen Street, Suite 101, Southington, CT 06489

Phone

860.628.3830

Email

rebecca.stewart@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatric care
  • Dementia coaching
  • Resource coordination
  • Geriatric care management
  • Senior health services
  • Center for Healthy Aging services at Southington location

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (GoHealth Urgent Care): 4.9/5 (17,859 (for GoHealth Urgent Care))
  • Birdeye (Dermatology): 2.3/5 (12)
  • Yelp (Hartford HealthCare Medical Group): 1.7/5 (159)

Patients praise

  • High patient satisfaction ratings for individual providers (often 4.5+ out of 5)
  • Convenient location and access to specialized services like on-site pharmacists
  • Positive experiences at Hartford HealthCare-GoHealth Urgent Care locations

Common complaints

  • Difficulty reaching the office by phone
  • Long wait times for appointments and during visits
  • Unprofessional or rude office staff interactions
  • Issues with appointment scheduling and rescheduling policies
  • Lack of follow-up on referrals and messages

"Office staff is atrociously bad at their jobs. Unpleasant and unreliable. Extremely unprofessional, they take no accountability for their actions and provide no explanations for their decisions."

— LocalityBiz review

"The automated answering system is terrible. Long waits on hold & if you finally get to speak to a person they are often rude."

— LocalityBiz review

"Very patient, kind, and caring individuals. The doctor and staff were phenomenal (especially with my kids)!"

— Hartford HealthCare GoHealth Urgent Care website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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