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MultiCare Rockwood Clinic

4.8 out of 5 · 219 reviews

Internal Medicine • Spokane Valley, WA

About

MultiCare Rockwood Clinic in Spokane Valley, WA provides primary care and internal medicine services for adults and children. The clinic offers comprehensive healthcare including wellness care, treatment for common illnesses, chronic disease management, physicals, vaccinations, screenings, family planning, and mental and behavioral health services. Hours are Monday–Friday, 7:30am–5pm.

Clinic Type

Internal Medicine

Address

Rockwood Primary Care, MultiCare Rockwood Clinic

Phone

509-598-7750

Email

annualgiving@multicare.org

Opening Hours

Mon-Fri 7:30am-5pm

Emergency Care

If you are experiencing a life-threatening emergency, call 911.

Services Offered

  • Primary Care
  • Internal Medicine
  • Pediatrics
  • Mental & Behavioral Health

Team

  • Alan Kelly — MD, Internal Medicine
  • Robert (Rob) Bayless — ARNP
  • David Fischer, Jr. — MD
  • Amy Behler — DNP, ARNP

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic's hours?

Monday - Friday: 7:30am – 5pm (as shown in hours section).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Washington HealthCareCompare: 2 out of 3 stars
  • Birdeye (MultiCare Rockwood Valley Clinic): 4.8 out of 5 stars (219 reviews (Note: Site states clinic is permanently closed))

Patients praise

  • Some individual providers noted as thorough and genuinely caring
  • Positive experiences with specific surgical outcomes and nursing staff
  • Effective communication from some specialists regarding diagnoses

Common complaints

  • Difficulties reaching office staff and getting return calls
  • Long wait times and scheduling/rescheduling issues
  • Perceived lack of empathy or care for patients' medical needs
  • Reports of unprofessional or rude interactions with staff
  • Concerns regarding the quality of medical procedures and follow-up care

"Since the switch to Rockwood it’s been extremely hard to talk to someone that is actually in the office. Recently I needed a refill on a medication... I was completely ignored after many calls and messages."

— LocalityBiz user review

"Dr. Miguel Ordonez-Castellanos diagnosed my Celiac, which was absolutely life-changing for the better. I continue to depend on, and have the utmost confidence in, Dr. Miguel."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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