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Valley Clinic

Primary Care • Spokane Valley, WA • Since 1994 • Valley Clinic (Spokane Valley) locations

About

Summary: Spokane Valley Clinic – CHAS Health offers medical and pharmacy services in Spokane Valley as part of CHAS Health, a nonprofit community health center in Spokane, WA. CHAS Health provides primary medical care, pharmacy services, dental, behavioral health, and related services at multiple Spokane locations. They welcome patients regardless of insurance status and operate as a patient-centered health care home with a focus on accessible, comprehensive care. Contact: 1-509-444-8200; communications@chas.org. Headquarters: Spokane, WA; founded 1994; 3 U.S. offices.

Clinic Type

Primary Care

Address

Valley Clinic, Spokane Valley (CHAS Health Valley Medical Clinic)

Phone

Toll Free Phone:

Email

kwebster@chas.org

Opening Hours

Monday – Friday | 7:30 am* – 6:00 pm Saturday** | 7:30 am – 5:00 pm

Telehealth

Video Visits on the CHAS Health App

Emergency Care

24/7 Nurse Advice Hotline: 509.444.8200 WA | 208.848.8300 ID | TRS: 711

Services Offered

  • primary care
  • medical
  • behavioral health
  • specialty care

Insurance & Payment

—

Not specified on page

Languages Spoken

—

FAQs

What are the clinic hours?

Medical & Pharmacy hours: Monday – Friday 7:30 am – 6:00 pm; Saturday 7:30 am – 5:00 pm (pharmacy closes 12:00–1:00 pm on Saturdays). On certain Wednesdays the clinic opens later for staff continuing education.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.1/5 (902 (aggregated))
  • Yelp/Apple Maps (Urgent Care): 2.3-3.5/5 (9-17 (variable))

Patients praise

  • friendly and professional administrative and nursing staff
  • efficient and smooth appointment process for some patients
  • helpful pharmacy and lab services
  • accessibility for patients with state insurance or financial needs
  • positive experiences with specific individual doctors and hygienists

Common complaints

  • poor communication and lack of coordination between departments/providers
  • dismissive or flippant bedside manner from some medical providers
  • challenges with prescription refills and pharmacy organization
  • inadequate follow-up regarding lab results and medical concerns
  • long wait times for appointments with consistent providers

"Couldn't ask for a more positive experience from start to finish! Love Dani and all the staff at Dr. Hymas!! Highly recommend them! Very friendly and very professional!"

— Birdeye Review

"I’ve gone to CHAS for years... I went to urgent care today and it was the worst experience I’ve ever had. I felt like the dr didn’t take my symptoms seriously... CHAS just lost five patients today. I do not recommend."

— LocalityBiz Review

"They have very little internal communication and coordination. If you have insurance that will allow it, there is better care for your money elsewhere in Spokane."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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