Empire Eye Physicians
Ophthalmology (Eye Care) • Spokane, WA
About
Empire Eye Physicians is a privately held eye care and surgery provider headquartered in Spokane Valley, WA, with over 60 years in the Inland Northwest. They operate 5 offices across Idaho and Washington, including Coeur d’Alene (ID) and Spokane Valley (WA). Services focus on medical eye care and eye surgery. Contact: empireeye@empireeye.com; 208-664-9888 or 509-928-8040. Website: empireeye.com.
Clinic Type
Ophthalmology (Eye Care)
Address
16010 E Indiana Ave, Spokane Valley, Washington 99216, US
Phone
+15099288040
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 3.4 / 5 (Not explicitly stated in summary)
- Yelp (Spokane Valley): 5.0 / 5 (10 reviews)
- Yelp (Coeur d'Alene): 2.0 / 5 (2 reviews)
Patients praise
- Professional, knowledgeable, and compassionate physicians (particularly Dr. Claypool)
- High-quality surgical outcomes for many patients, especially cataract surgery
- Friendly and helpful clinic staff in some departments
Common complaints
- Billing and insurance cost transparency issues
- Difficulty with scheduling and overbooking appointments
- Long wait times for billing or billing errors
- Occasional patient dissatisfaction with surgical outcomes or follow-up expectations
"The staff and physicians at Empire Eye are excellent. My low rating is due to their inability to schedule their day without overbooking."
— MapQuest / Yelp review by Randy C."While I am happy with the care I received, except for one service, at Empire Eye Physicians, the billing department is the worst I have ever dealt with. They waited an entire year to bill me..."
— MapQuest / Yelp review by Billie G."Empire Eye Physicians is wonderful. I have been to four other eye doctors before a friend recommended Empire. I see Dr. Claypool and I have an eye condition that needs frequent attention. He has been wonderful."
— Nextdoor commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Empire Eye Physicians | Eye Care is Spokane, WA and Coeur d'Alene, ID — Sep 4, 2019
- About Us - Empire Eye | Spokane and Coeur d'Alene — Oct 3, 2025
- Coeur d’Alene - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
- Spokane Valley - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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