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Richmond Health Network

4.5 out of 5 · 25 reviews

Family Medicine • Staten Island, NY • 3 locations locations

About

Primary Care & Family Medicine Offices / Walk–In Care Centers is part of Richmond Health Network and operates three locations throughout Staten Island, NY. The clinic offers family medicine and internal medicine services including preventive care, physicals, immunizations, blood work, EKGs, X-rays, and chronic condition management. Walk-in appointments are available at all locations, and the clinic provides specialist referrals when needed.

Clinic Type

Family Medicine

Address

Three locations throughout Staten Island, NY

Phone

17189791777

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine appointments are available (for Bedridden patients, COVID-19 positive and unable to come to office)

Services Offered

  • Internal Medicine/Primary Care
  • Family Medicine

Technology & Equipment

  • Venipunctures
  • Immunizations
  • Blood Work
  • EKG/ECG
  • X-rays
  • Pregnancy tests
  • BMI calculations
  • Telemedicine (appointments available)

Team

  • unspecified , board certified (as per text) — Family medicine providers (including board certified doctors, physician assistants and nurse practitioners)

Insurance & Payment

—

Languages Spoken

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FAQs

What ages do family medicine providers see?

Our family medicine providers will see patients 16 years of age and older. Dr. Neil Nepola will see patients 10 years of age and older.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: ~4.8–5.0/5.0 (40-49 reviews per provider)
  • Healthgrades: ~4.4–4.9/5.0 (19-23 ratings per provider)
  • WebMD: 4.5/5.0 (25 ratings)

Patients praise

  • Compassionate, thorough, and professional primary care providers
  • Effective communication, listening skills, and clear explanations of medical issues
  • Convenient access to urgent care with onsite labs and X-rays at certain locations
  • Highly rated, experienced physicians who take time with patients

Common complaints

  • Long or unpredictable wait times, even with appointments
  • Perceived lack of professionalism, rudeness, or arrogance among some staff and providers
  • Difficulty getting timely appointments with primary care physicians, leading to reliance on urgent care
  • Perceived dismissal of patient concerns or symptoms
  • Inconsistencies in care quality and patient treatment policies

"Dr. Stathopoulis is a competent, well experienced physician, who is up to date on the clinical pathways regarding internal medicine. He is an excellent communicator... I highly recommend this professional primary care physician."

— Zocdoc Patient Review

"Aftering waiting almost two hours to be seen by a doctor I had to hear about the girls behind the desk talk about their co workers, about their sex lives and about how much they hate their job and boss. This was not only unprofessional but annoying..."

— Unilocal Patient Review

"I was disappointed today with the Dr on the eltingville site... his arrogant in the beginning was very uncalled for... Him needs manners."

— Solv Health Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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