Gastroenterology - Richmond Health Network
Gastroenterology • Staten Island, NY • 2 (4360 Hylan Blvd location; 1058 Forest Avenue location) locations
About
Gastroenterology - Richmond Health Network is a gastroenterology practice in Staten Island, NY with multiple locations offering consultations, follow-ups, endoscopy, and colonoscopy services. The practice treats conditions including acid reflux, Crohn's disease, ulcerative colitis, irritable bowel syndrome, gallbladder and liver diseases, and provides colorectal cancer screening as part of the NYS Cancer Screening Program.
Clinic Type
Gastroenterology
Address
4360 Hylan Blvd (location listed) and 1058 Forest Avenue (location listed)
Phone
1-718-818-4360
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What is Gastroenterology?
Study of digestive problems and disorders of the esophagus, stomach, small intestine, colon and rectum, pancreas, gallbladder, bile ducts and liver.
What conditions are treated?
Abdominal pain, acid reflux/GERD, blood in stool, bowel diseases, Crohn’s disease, diarrhea, diverticulitis, esophageal diseases, gallbladder diseases, liver diseases, pancreatic diseases, irritable bowel syndrome, ulcerative colitis, etc.
What services does Gastroenterology offer?
Consultations and follow-ups for common GI issues, including reflux/heartburn, gallbladder diseases and cancers, irritable bowel, and other digestive problems.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 41 ratings (for Dr. Joseph Roberts) (N/A)
- Vitals: 3.6/5 (for Dr. Joseph Roberts) (N/A)
- US News & World Report: 4/5 (for Dr. Richard Fazio) (45 reviews)
- Healthgrades: 2.6/5 (for Dr. Richard Fazio) (19 reviews)
- US News & World Report: 5/5 (for Dr. Wallen Chan) (21 reviews)
- Birdeye/Google: 5/5 (for Richmond Health Network) (187 reviews)
Patients praise
- doctors described as caring and attentive once seen
- willingness to spend time addressing patient concerns and explaining treatments
- efforts to help patients manage insurance and medication costs
- thorough explanations of health issues
Common complaints
- difficulty reaching the office by phone
- long wait times for appointments
- unresponsive office staff regarding follow-up and authorizations
- occasional reports of poor bedside manner
"I can honestly say Dr. Roberts is the best and nicest doctor I think I have ever visited, his staff is TOPS! I highly recommended Dr. Roberts to all!"
— Richmond Health Network Patient Testimonial"Dr Roberts may be a good doctor but there is horrible follow through by his staff... Very difficult to reach the office - there was phone troubles for nearly a month - and although messages were left, never received a return call."
— Vitals review regarding Dr. Joseph Roberts"Dr. Fazio has an awful bedside manner. He doesn’t like you to ask questions... He very rude & reacts instead of responds."
— Healthgrades review regarding Dr. Richard FazioSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Richmond University Medical Center Awarded Grant to Combat Colorectal Cancer on Staten Island - Richmond University Medical Center — Oct 3, 2025
- Richmond University Medical Center receives grant to combat colorectal cancer - silive.com — Oct 6, 2025
- RUMC Launches Geriatric Care Services with New Specialist - Richmond University Medical Center — May 15, 2026
- Richmond University Medical Center launches geriatric care program - silive.com — May 16, 2026
- SIUH achieves SRC accreditation in colorectal care | Northwell Health — Mar 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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