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Mount Sinai Doctors-Staten Island, Otolaryngology

4.1 out of 5 · 131 reviews

Otolaryngology • Staten Island, NY

About

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Mount Sinai Doctors-Staten Island, Otolaryngology is an ear, nose, and throat specialty clinic on Richmond Road in Staten Island, New York. The clinic treats children and adults with conditions including sinus and ear infections, hearing loss, sleep disorders, head and neck cancer, and thyroid disorders. The team includes otolaryngologists, head and neck surgeons, rhinologists, sleep surgeons, and audiologists who collaborate with other departments for coordinated care.

Clinic Type

Otolaryngology

Address

Richmond Road, Staten Island, NY

Phone

+18006374624

Email

access@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mountsinai.org/locations/staten-island-otolaryngology

Services Offered

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Team

Stella Agrapidis, AuD — Audiologist
Bart Castellano — General Otolaryngologist
Satish Govindaraj, MD — Chief of Rhinology and Skull Base Surgery
Mohemmed Nazir Khan, MD — Head and neck surgeon
Fred Lin, MD — Chief of Sleep Surgery
Aldo Londino, MD — Pediatric Otolaryngologist
Zachary Schwam, MD — Neurotologist

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

U.S. News & World Report: 4/5 (86 reviews)
RateMDs: 3.8/5 (16 reviews)
WebMD: 4.5/5 (16 ratings)
Vitals: 4.5/5 (13 ratings)

Patients praise

praise for surgical expertise and successful treatment outcomes
some patients describe doctors as polite, caring, and knowledgeable
comments regarding professional and friendly office staff in some experiences

Common complaints

reports of rude, condescending, or arrogant behavior by some doctors
patient complaints regarding rude or unprofessional office and reception staff
some patients expressed dissatisfaction with lack of diagnosis or perceived lack of help

"The 2 woman working the front reception were terrible, nasty and rude."

— RateMDs

"Dr. Miceli was very good and very nice. ... His staff is very polite and friendly too."

— RateMDs

"Dr Miceli was great. His receptionists are terrible, rude and nasty. I wont be returning."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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