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Orlin & Cohen Orthopedic Group

4.3 out of 5 · 361 reviews

Pain Management • Staten Island, NY

About

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Orlin & Cohen Orthopedics is a nonprofit, Long Island-based orthopedic group and the region’s largest private practice, with 11 offices across New York. They offer comprehensive care (orthopedic surgery, sports medicine, physical therapy, rehabilitation) and operate 7 days a week. The organization emphasizes high patient volume and state-of-the-art resources, supported by a large staff (about 319 employees) and multiple contact numbers. Their headquarters are in Woodbury, NY, and their listed locations include Lynbrook, Bohemia, Rockville Centre, Merrick, Queens, and more. Note on Staten Island location: The provided information lists 11 offices on Long Island and in Queens, but does not identify a Staten Island address at 3311 Hylan Blvd.

Clinic Type

Pain Management

Address

3311 Hylan Blvd., Staten Island, NY

Phone

516-536-3800

Email

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Opening Hours

Monday: 8:00am - 5:00pm; Tuesday: 8:00am - 5:00pm; Wednesday: 8:00am - 5:00pm; Thursday: 8:00am - 5:00pm; Friday: 8:00am - 5:00pm; Saturday: Closed; Sunday: Closed

Website

https://www.orlincohen.com/location/staten-island-3311-hylan/

Telehealth

telehealth available

Services Offered

Pain Management
Occupational Therapy
Orthopedic care
Orthopedic hand therapy
Rehabilitation services
Spine function expertise
Immediate interventions for acute back pain

Insurance & Payment

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Languages Spoken

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FAQs

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Awards & Accreditations

Castle Connolly Top Doctors® (ranked #1 in New York for orthopedic care, second year in a row; top 6 nationally)

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.3 out of 5 stars (361 reviews (combined across locations))
Apple Maps (Staten Island locations): 2.2 out of 5 stars (6 reviews)

Patients praise

Professional and trustworthy doctors and PAs
Effective initial walk-in service for some patients
Efficient examination and X-ray processes when staff are responsive

Common complaints

Difficulty reaching the office via phone
Long wait times for appointments and walk-ins
Poor administrative communication regarding paperwork and follow-ups
Lack of empathy from some medical staff

"Reception responsible for calls regarding orthopedic patient needs is atrocious and needs help. ... the rest of the staff is either half asleep, lied about leaving messages for important concerns, and doesn’t know what is going on."

— Birdeye review

"Went to walk in was treated very well. Staff is friendly and efficient. Examination and X-ray was fairly quick... No one answers a phone you must leave a message... No return call as of the following Tuesday."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].