Carilion Clinic Family Medicine
Family Medicine • Staunton, VA • Since 1899
About
Carilion Clinic Family Medicine – Staunton is part of Carilion Clinic, a nonprofit integrated health system based in Roanoke, Virginia. Key points: - Organization: Nonprofit healthcare system with hospitals, physician practices, and health-related services. - Location focus: Staunton area (Staunton, VA) as part of Carilion Clinic’s family medicine network in western Virginia. - Services likely offered: Primary care through Carilion Clinic Family Medicine practices (e.g., routine checkups, chronic disease management, preventive care, and care coordination) within the Staunton area. - Headquarters: Roanoke, Virginia; operating across multiple sites in western Virginia. - Contact channels: General inquiries typically via Carilion Clinic’s main contact lines (e.g., 1-800-422-8482) and official website carilionclinic.org for location-specific details.
Clinic Type
Family Medicine
Address
40 Lambert St, Suite 522, Staunton, VA 24401
Phone
540-885-3525
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (virtualist video visits for current pediatric and adult patients)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Carilion Clinic contracts with most major health insurance carriers; list updated periodically and may change without notice
Languages Spoken
FAQs
What are the patient resources available before your appointment?
Please download the following forms to fill out prior to your appointment. Once completed, print and give them to your care team upon arrival. - Patient Consent Form - Patient Registration Form - Patient Family History Form
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Carilion Clinic official website: 5.0 out of 5 (based on 128 total reviews) for PA Leigh Mann at the clinic (128 reviews)
- Healthgrades: 5.0 out of 5 (based on 5 written reviews) for PA Leigh Mann (5 reviews)
- LocalityBiz: mixed ratings ranging from 1 to 5 stars (not explicitly aggregated)
Patients praise
- highly positive feedback for specific providers such as PA Leigh Mann and Dr. David Chernoff
- providers described as thorough, patient, and good listeners who do not rush appointments
- staff recognized for being caring and efficient in urgent situations
Common complaints
- long wait times for appointments and in the office
- reports of rude or unhelpful office staff and customer service communication issues
- complaints regarding facility maintenance and cleanliness, described as outdated or uninviting
- concerns about consistency of care following changes in practice management or providers
"I've gone to this practice for almost 20 years and has done nothing but gone downhill... The wait time to be seen for your appointment is ridiculous. The staff has been rude to me and several other people I know and they love to lie. The office is severely outdated."
— LocalityBiz review by Jacklyn Nutty"Leigh Mann is an excellent PA. She is patient n provides answers to all my questions. Amazing person!!"
— Patient review on Carilion Clinic website"Dr Chernoff always listens to my concerns and gives a complete explanation to my questions. I couldn't be happier. The staff is also very nice and skilled at their jobs."
— Patient review regarding Dr. David B. ChernoffSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Elizabeth F. Vass, DO - Blacksburg, VA - Family Medicine Physician | Doctor.com — Mar 17, 2026
- Morgan B Layman, MD — Nov 24, 2025
- Carilion Clinic opens new pediatric medicine location in Rocky Mount — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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