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4.8 out of 5 · 837 reviews

Substance use treatment / recovery clinic • Stevens Point, WI

Clinic Type

Substance use treatment / recovery clinic

Address

—

Phone

7153455350

Email

pchhsd@co.portage.wi.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Substance use treatment
  • Recovery services
  • Behavioral health
  • Residential treatment
  • Recovery coaching
  • Naloxone administration information
  • Community resources and referrals

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, My Caring Plan: 2.9/5 (clinic), 7.2/10 (nursing facility) (60 (clinic), 25 (nursing facility))
  • rater8: 4.9/5 each (732, 93)
  • Birdeye: 4.9/5 (45)
  • CMS Care Compare: 1/5 (CMS overall) (N/A)

Patients praise

  • high patient satisfaction for specific orthopedic and physical therapy providers
  • praise for attentive, compassionate, and knowledgeable staff at certain specialized clinics
  • appreciation for clear communication and patient-centered decision-making by doctors
  • satisfaction with facility access, scenic settings, and range of activities for seniors

Common complaints

  • reports of long wait times and communication issues in clinics
  • concerns regarding medical misdiagnosis and unprofessional conduct
  • complaints about staffing levels, facility maintenance, and hygiene in long-term care settings
  • documented deficiencies and low CMS quality ratings for specific local nursing facilities

"Dr. Troyer is a very nice & compassionate doctor…listens to your symptoms & helps formulate a plan to remedy the problem area."

— rater8

"Over a week since my 66-year-old, non-terminal father died at aspirus and they still haven’t given us a cause of death. My dad was failed at every level..."

— Birdeye

"Dr. Potoki is The Best! Outstanding expertise delivered in a way that patients understand and participate in decisions regarding their care."

— rater8

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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