SSM Health Therapy Services
Occupational Therapy • Stoughton, WI
About
SSM Health Therapy Services in Madison, Wisconsin offers occupational therapy, physical therapy, and speech therapy services. Located at 1821 S. Stoughton Road, the clinic provides individualized treatment plans designed by highly-trained therapists to help patients recover from illness, injury, or surgery and regain mobility and function.
Clinic Type
Occupational Therapy
Address
1821 S. Stoughton Road, Lower Level, Madison, WI 5371
Phone
608-260-6004 (adult therapy)
community.benefits@ssmhealth.com
Opening Hours
8:00 AM - 5:00 PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Laboratory Hours
- Monday-Friday: 7 am - 7 pm - Saturday-Sunday: 8 am - 4 pm - Holidays: Call for hours
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health (location page): No rating shown on the page (Not provided)
- ratings.md (Kerry M Ham - PT): 4.9 out of 5 (42 verified ratings)
- Yelp (Dean Clinic – East): Not shown in the provided snippet (23 reviews)
- Unilocal (Dean Clinic – East): Not shown in the provided snippet (4 reviews)
Patients praise
- Highly trained therapists and specialized plans of care
- Clear communication with patients
- Recovery-focused therapy advantages
Common complaints
- Reports of unprofessional staff behavior and refusal of help
- Negative experiences involving long delays and unhelpful phone interactions
- Negative clinical experience and patient distress described in reviews
"“Our highly-trained therapists will design a specialized plan of care that is just right for you.”"
— SSM Health location page for Therapy Services (1821 S Stoughton Rd)"“The lady at the front desk, Desiree, refused to help my sick wife because she was my ex-employee… I will not be going back.”"
— uscompanies.net review snippet (1821 S Stoughton Rd)"“HORRIBLE!!! … I WILL NEVER EVER STEP FOOT INTO THIS CLINIC AGAIN.”"
— unilocal.net review snippet for Dean Clinic – East (1821 S Stoughton Rd)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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