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Valley Apothecary

4.3 out of 5 · 31 reviews

Pharmacy • Sun Valley, ID • Since 2011

About

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Valley Apothecary is a small, locally owned retail pharmacy based in Ketchum, Idaho (Sun Valley area). Founded in 2011, it operates as a private, single-employee pharmacy that offers full-service prescription medications and medication counseling, including specialized compounding for veterinary needs not available commercially. Primary services include processing prescriptions, over-the-counter medications, and personalized counseling. The company emphasizes community-focused care from its two office locations on 201 N Washington Ave, Ketchum, ID 83340. Website: ketchumpharmacy.com.

Clinic Type

Pharmacy

Address

201 Washington Ave, Ketchum, ID 83340

Phone

208-726-26RX

Email

pharmadonna@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ketchumpharmacy.com/

Services Offered

—

Team

  • Cathy — pharmacist
  • Paula — pharmacist

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Valley Pharmacy, Sun Valley, NV): 4.9/5 (116 reviews)
  • Promallu (Valley Apothecary, Ketchum, ID): 4.3/5 (31 reviews)

Patients praise

  • Professional and knowledgeable staff
  • Efficient and fast service
  • Proactive communication (text notifications)
  • Helpful delivery options

Common complaints

  • Communication issues regarding prescription readiness
  • Perceived high pricing compared to competitors
  • Apathetic staff interaction in specific instances

"After the incompetence of Walmart pharmacy, I luckily found Valley Pharmacy. Amara has changed my mind about pharmacies. He is always professional, knowledgeable, friendly and very helpful."

— Birdeye user review

"Quite the bad experience today - went two days in a row due to their miscommunication on Rx being ready... Very apathetic about if I got my vital medication or not."

— Promallu user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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