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Mental Health - Douglas County, WI Resource

4.3 out of 5 · 3 reviews

Psychology • Superior, WI

About

Essentia Health St. Mary's Superior Clinic in Superior, Wisconsin offers psychiatric care and an emergency room. Patients must first be seen by a primary care provider at Essentia Superior to receive psychiatric services at the clinic.

Clinic Type

Psychology

Address

3500 Tower Ave., Superior, WI 54880

Phone

715-817-7100

Email

intake@encouragementclinic.hush.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency/Urgent

Services Offered

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Team

  • Superior Behavioral Services — 18 months – 13 years
  • Clear Harbor Counseling — ages 13 and above
  • Karen Schwo
  • Johnson Therapy Services — ages 12 and above and families

Insurance & Payment

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Languages Spoken

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FAQs

What is the process to see a primary care provider at Essentia Superior for psychiatric care?

Essentia Health St. Mary’s Superior Clinic requires you to be seen by a primary care provider at Essentia Superior in order to receive psychiatric care at Essentia Superior.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mplrs.com (Douglas County Human Services): 4.3/5.0 (based on 3 employee reviews) (3)
  • Indeed (Douglas County Health and Human Services): Not specified (negative sentiment highlighted) (5)
  • Localitybiz (Superior Behavioral Services, Northwest Journey): Mixed (ranging from 1 to 5 stars) (Variable)

Patients praise

  • Appreciation for professional, caring, and highly educated clinical staff at specific facilities
  • Recognition of programs as pillars of community support for youth and families
  • Supportive and flexible workplace environments reported at some local behavioral service providers

Common complaints

  • Staff inconsistency and perceived lack of efficacy in certain youth treatment programs
  • General administrative challenges, including payment delays and staffing shortages affecting clinic sustainability
  • Negative feedback regarding the work environment and management at public health and human services departments

"NWJ is an absolutely incredible program that's held up high by it's outstanding, very well-educated and caring staff. There is a reason why NWJ is one of the most referred and recommended mental health services in superior!"

— Localitybiz (Northwest Journey)

"Inconsistency with staff. Quick to deny treatment for the youth that need it most, counterproductive when the program outlines helping aimed at providing services."

— Localitybiz (Northwest Journey)

"Owner Donald Mattson said the therapist shortage, and payment delays and denials contributed to the decision [to close]."

— Superior Telegram

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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