Psychiatrists and Psychiatric Nurses in Sylacauga, AL
Psychiatry • Sylacauga, AL
Clinic Type
Psychiatry
Address
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Phone
+12563429808
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News, Rehab.com, and Google ratings aggregators: 4.3/5 (for specific providers) to 1.7/5 - 2.6/5 (for facility-based services) (Varies by source, generally low volume of public reviews (e.g., 4 to 20))
Patients praise
- Compassionate and patient-centered care reported by some providers
- Accessible services for geriatric psychiatry and behavioral health stabilization
- Integrated approach combining medication management and therapy
Common complaints
- Reports of rude or unhelpful administrative and reception staff
- Dissatisfaction with communication regarding appointments and treatment status
- Concerns over facility conditions and restrictive visitation policies at some locations
- Frustration with transition to remote/virtual care models instead of face-to-face contact
"Since Altapoint bought out Cheaha, the service has went downhill fast. I went from being able to talk to a live person in his office to a person on the computer screen. I was not very happy about not being able to make a human contact face-to-face. The reception staff is extremely rude."
— Patient review for AltaPointe Health Outpatient on Addiction and Cure"My father was sent here for behavioral issues... The living conditions were unacceptable; patients were made to sleep in chairs in a single room simply so staff could monitor them all at once. Communication was a major hurdle."
— Patient review regarding inpatient behavioral services on Mental Health USSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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