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St. Joseph's Health Syracuse

4.1 out of 5 · 683 reviews

Cardiology • Syracuse, NY • Since 1869 • Multiple locations across NY (Camillus, East Syracuse, Liverpool, Rome, Fayetteville, Watertown) locations

About

St. Joseph’s Health (Syracuse, NY) is a nonprofit, non-profit health system founded in 1869 and affiliated with Trinity Health. Based in Syracuse, it operates St. Joseph’s Hospital Health Center and St. Joseph’s Cardiovascular Institute (CVI), offering comprehensive cardiac services including award-winning cardiac surgery, coronary intervention, and stroke care (Designated Stroke Center; recertified Primary Stroke Center by DNV). The health system provides primary, specialty, home care, orthopedics, vascular, robotic surgery, oncology, diabetes care, obstetrics/maternity, and emergency services, with a strong focus on cardiovascular care and cardiology. Notable highlights include top rankings for cardiac and spine surgery by Healthgrades, regional recognition by U.S. News, and a large cardiac surgery program (record volume in 2025). The Syracuse campus supplies patient care roles across nursing, respiratory therapy, radiology, and other specialties, and offers career opportunities in a magnet hospital environment.

Clinic Type

Cardiology

Address

5301 W. Genesee Street, Camillus, NY 13031; 4939 Brittonfield Parkway, East Syracuse, NY 13057; 5100 West Taft Road, Suite 2, Liverpool, NY 13088; 1500 N. James Street, Rome, NY 13440; 4000 Medical Center Dr, Ste 103, Fayetteville, NY 13066; 22670 Summit Drive, Building #6, Watertown, NY 13601

Phone

+1-911

Email

joy.cope@sjhsyr.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency department available; 911 dial-in in case of acute symptoms

Services Offered

  • Cardiology
  • Cardiac testing
  • Diagnosis and treatment of cardiac conditions
  • Transcatheter aortic valve replacement (TAVR)
  • Intravascular lithotripsy (IVL)
  • Remote monitoring of heart conditions
  • Heart Failure Clinic
  • Emergency/rapid response from ambulance to ER
  • Minimally invasive catheter-based procedures for coronary abnormalities
  • Pediatric/adult heart care alignment (general cardiology)
  • Valvular heart disease management
  • Arrhythmia management
  • Post-discharge follow-up and care coordination

Technology & Equipment

  • Transcatheter aortic valve replacement (TAVR)
  • Intravascular lithotripsy (IVL)
  • Remote vitals monitoring from ambulance to ER
  • Minimally invasive catheter-based coronary procedures
  • Aorta/valve surgery expertise (recognition by U.S. News & World Report)
  • Heart Failure Clinic
  • Telemetry and remote monitoring technologies

Insurance & Payment

—

Languages Spoken

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FAQs

CURRENT PATIENT?

If you are already in the care of one of our physicians, contact their office directly to reschedule. To see medical records, test results and more, access MyChart.

IF THIS IS AN EMERGENCY!

If you are experiencing acute symptoms such as intense pain or difficulty walking, seek emergency care immediately: dial 911, or come directly to our emergency department.

Awards & Accreditations

  • Ranked #1 in Syracuse by U.S. News & World Report
  • Best Regional Hospital for 9 consecutive years (patient care commitment)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • St. Joseph's Health Provider Profile (Dr. Connelly): 4.9/5 (436 ratings) (436 ratings, 200 reviews)
  • St. Joseph's Health Provider Profile (Dr. Welch): 4.9/5 (103 ratings) (103 ratings, 34 reviews)
  • Birdeye (St. Joseph's Hospital): 4.1/5 (683 reviews)
  • FindMeADoctor.ai (Cardiovascular Institute): 3.1/5 (11 reviews)

Patients praise

  • High provider ratings for professionalism and bedside manner
  • Physicians and NPs described as thorough, knowledgeable, and good listeners by many patients
  • Patients report feeling comfortable and well-informed about their care plans
  • Specific providers highly recommended for their clinical expertise

Common complaints

  • Reports of long waiting times in the emergency department
  • Complaints regarding staff demeanor and perceived lack of compassion in some instances
  • Mixed experiences regarding communication and listening skills of specific providers

"Dr Connelly was very familiar with my medical condition, having previously reviewed my history as well as my current condition. Dr was very professional, gracious with wonderful bedside manners."

— St. Joseph's Health Provider Review

"I sent my elderly, frail family member to Saint Joseph’s for treatment of heart failure. The nurses on her floor were rude and short-tempered with me. My family member was dying and instead of receiving compassion or warmth, I felt disdain."

— Birdeye Review

"Not only did he address all my cardiac issues thoroughly, he spoke to me about another issue I had with compassion and interest. He easily exudes confidence and knowledge!"

— St. Joseph's Health Provider Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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