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MultiCare Indigo Urgent Care

4.7 out of 5 · 7,630 reviews

Urgent Care • Tacoma, WA

About

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MultiCare Indigo Urgent Care in Tacoma at Main St. is part of the MultiCare Health System, a nonprofit healthcare network based in Tacoma, WA. Indigo Urgent Care (now expanded to Indigo Health) operates urgent care centers in Washington and began offering primary care in 2022. The Tacoma location is within the MultiCare system that includes hospitals, clinics, and other health services across Washington. For exact hours, services, and whether they accept your insurance, check the MultiCare Indigo/Indigo Health site or contact the Tacoma Main St. location directly.

Clinic Type

Urgent Care

Address

5058 Main St, Suite 100, Tacoma, WA 98407

Phone

253-533-6770

Email

annualgiving@multicare.org

Opening Hours

Open 7 days a week: 8am - 8pm

Website

https://www.multicare.org/location/multicare-indigo-urgent-care-point-ruston/

Telehealth

Online Care available

Services Offered

Urgent care
Walk-in care
Rapid lab testing for COVID, flu and strep
Onsite digital X-ray
Online care (Online Care)
Minor illness and injury treatment
Fractures, sprains, cuts, burns, sprains
Treats allergies, cold/flu, UTIs, swimmer’s ear, anxiety/depression support (mental health assistance)

Technology & Equipment

Digital X-ray
Rapid lab testing (COVID, flu, strep)
Online Care platform

Insurance & Payment

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Walk-ins welcome (8am-8pm), Online Care payment options not specified

Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Google Reviews: 4.7/5 stars (4,348 reviews)
Google Reviews: 4.8/5 stars (3,277 reviews)
Poyst: 4.2/5 stars (5 reviews)

Patients praise

convenient location in Point Ruston
fast and efficient service for many patients
friendly and welcoming staff in many cases
accessible hours (open 7 days a week)
availability of on-site services like digital X-rays and testing
useful online check-in and waiting list features

Common complaints

potential for impersonal or rushed interactions
limited scope of services compared to expectations for some patients
potential for long wait times during walk-in visits
difficulties with online scheduling or communication systems

"Specifically at this location, I was able to get in to be seen pretty quickly. However, I felt the process of getting me out of there was the same vibe... You're just a number there."

— Poyst Patient Review

"You can call and get on the waiting list when they are busy and they will call you back 30 minutes before you need to be there. Then you're not sitting in the waiting area for hours."

— Puget Sound Consumers' Checkbook User Comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].