Patients First
Urgent Care • Tallahassee, FL • Since 1989
About
Patients First Urgent Care is a private hospital/urgent care network based in Tallahassee, FL, founded in 1989. It operates 7–8 locations in the Tallahassee area, offering walk-in urgent care, telehealth, and occupational health services, with some centers open daily. The group emphasizes convenient, quick visits—“Get In. Get Out. Get Better.”—and serves patients with in-person and telehealth options. Key details: headquartered in Tallahassee; 23 employees; about $8.4M annual revenue; services include urgent care, family care, and occupational health; contact options include multiple Tallahassee locations and a general phone line.
Clinic Type
Urgent Care
Address
2907 Kerry Forest Parkway, Tallahassee, FL 32309, US
Phone
678-688-9685
OccMed@patientsfirst.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Raymond Diehl location): 3.0/5 (2 reviews)
- Solv (Kerry Forest location): 1.3/5 (3 reviews)
- Birdeye/Google (Thomasville Road location): 4.8/5 (2,201 reviews)
Patients praise
- Professional and caring medical staff at certain locations
- Convenient walk-in access and efficient service for some patients
- Fast treatment for routine injuries or illnesses
Common complaints
- Reports of inconsistent or unprofessional staff behavior
- Concerns regarding billing practices and costs
- Wait times being longer than expected or advertised
- Frustrations with communication, including difficulty reaching the office via phone or online systems
- Instances of patients being turned away for specific conditions or insurance types
"My experience was great. Friendly, professional staff that took care of my needs quickly. I have zero complaints and would go here again."
— Patient review on Solv (Raymond Diehl location)"Do not get taken advantage of here by their unlawful billing practices... Take your healthcare elsewhere."
— Patient review on Solv (Kerry Forest location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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