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CareWell Urgent Care

4.6 out of 5 · 8,035 reviews

Pediatrics • Tewksbury, MA • Since 2012

About

CareWell Urgent Care is a walk-in urgent care chain offering fast treatment, testing, vaccines, and virtual visits for all ages. They operate seven days a week with locations across the U.S., including a Tewksbury, MA site. Services cover common illnesses and injuries (cold/flu, infections, fractures, cuts, rashes, etc.), vaccinations, physicals, and chronic condition care. The Tewksbury location is part of their New England footprint, alongside HQ in Concord, NH.

Clinic Type

Pediatrics

Address

Tewksbury, MA

Phone

(617) 804-6293

Email

customerservice@carewelluc.com

Opening Hours

8 a.m. – 8 p.m. every day

Services Offered

  • Urgent care
  • Walk-in clinic
  • Non-life-threatening condition treatment
  • Evaluation and treatment of fractures with X-rays
  • Lyme disease assessments
  • Pediatric healthcare services
  • Physical exams for DOT and sports participation
  • Diagnosis and treatment of pink eye and eye infections
  • Care for sports-related injuries (sprains and strains)
  • Evaluation and treatment for dislocations
  • STD screenings
  • Strep throat testing and treatment
  • UTI diagnosis and care
  • Cold and flu treatment
  • Eye infection treatment
  • DOT physicals
  • Sports physicals

Insurance & Payment

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Out-of-pocket, Insurance (most plans), Accept most insurance plans, out of pocket paymentsPossible

Languages Spoken

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FAQs

What services do you offer?

Urgent care services for non-life-threatening conditions (e.g., cold/flu, injuries, eye infections, STD screenings, UTI care, etc.).

When should I go to the emergency room instead of urgent care?

Go to the emergency room if you're having serious symptoms, like chest pain, trouble breathing, or signs of a stroke. For everything else, our clinic is here to help with fast and expert treatment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.58/5 (8,035 reviews (platform aggregated))
  • Yelp: approx. 2/5 stars (55 reviews)
  • Facebook: 60% recommended (11 reviews)

Patients praise

  • Friendly and helpful staff in some experiences
  • Clean facility environment
  • Effective medical care for minor conditions
  • Willingness to accommodate urgent needs outside standard protocols

Common complaints

  • Long wait times
  • Difficult to schedule appointments/walk-ins denied
  • Unfriendly or callous staff interactions
  • Inconsistent availability of services (e.g., flu tests)

"The Dr. at Carewell saw mom about 20 minutes later at 8:00 pm (which was their closing time), and after they finished with the patients who had been waiting, he stitched up mom‘s cut. We left at 8:00 pm and thanked them for staying later and helping us."

— Solv Health Review

"Appointment for 3:15. It's 4:33 currently. I've not moved from the waiting room. Excellent."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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