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at Thousand Oaks 365 E. Hillcrest Drive Medical Offices

4.1 out of 5 · 115 reviews

Internal Medicine • Thousand Oaks, CA

About

Internal Medicine at Thousand Oaks is located at 365 E Hillcrest Drive in Thousand Oaks, CA. The clinic is open Monday through Friday from 8:30 a.m. to 5 p.m. and closed on weekends. It offers internal medicine services and provides interpreter services in multiple languages at no cost.

Clinic Type

Internal Medicine

Address

365 E Hillcrest Dr, Thousand Oaks, CA 91360

Phone

1-833-574-2273 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m. (main); appointments/cancellations/messages: Monday through Friday, 8 a.m. to 5 p.m.; Saturday and Sunday, Closed

Services Offered

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Insurance & Payment

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Kaiser Permanente provider directory information; guidance on Medi-Cal, Medi-Cal Rx and related pharmacy information referenced but not a direct list of insurances for this clinic.

Languages Spoken

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FAQs

What are the hours of operation?

Monday through Friday, 8:30 a.m. to 5 p.m.

Is it open on weekends?

Saturday and Sunday, Closed

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.1 out of 5 stars (115 reviews)

Patients praise

  • Efficient and streamlined appointment system
  • Generally short or minimal wait times compared to other locations
  • Positive, professional, and caring medical staff, including doctors, nurses, and phlebotomists
  • Convenience of services like lab work and urgent care

Common complaints

  • Difficulty finding parking at the location
  • Accessibility issues, specifically for wheelchair users (lack of space in waiting rooms)
  • Occasional reports of rude staff or unhelpful interactions with nurses
  • Frustration with appointment scheduling and rescheduling issues

"It is not as crowded as Woodland Hills. The lab is a quick stop and the drs are usually on time. They are open urgent care from 5-7."

— Helene Fried, Birdeye reviewer

"The doctors and nurses are pretty good. The physical plant is not. Very handicapped unfriendly. Small waiting rooms for doctors, xray, and labs with no place to put wheel chairs."

— Anonymous reviewer on Unilocal

"Lab techs excellent. Receptionists accommodating in getting me an appr. Samd day for a RSV shot and diabetic feet test. The nurse was so nice that gave me the shot and foot test."

— Robert Cohen, Beautihost reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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