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Sheridan Medical Group

Internal Medicine • Tonawanda, NY • Since 2003 • 1 location locations

About

Sheridan Medical Group (SMG) is a Tonawanda, NY-based primary care practice founded in 2003. It operates as a private partnership with 4 employees and annual revenue around $29.8M. SMG delivers integrated, evidence-based care across ages, with services spanning primary care, physical therapy, sleep, mental/behavioral health, nutrition, mindfulness, pharmacy consultation, labs/tests, and patient-centered medical home (PCMH) those with level-3 PCMH status. The group emphasizes interdisciplinary collaboration, a flat organizational structure, and patient-focused workshops. Offices located in Tonawanda and Grand Island, NY. Contact: 716-447-1286 / 716-332-4476. Website: sheridanmedgroup.com.

Clinic Type

Internal Medicine

Address

1491 Sheridan Drive, Suite 100, Tonawanda, NY 14217

Phone

716-332-4476

Email

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Opening Hours

Monday - Thursday 8:00am - 5:00pm; Friday 8:00am - 4:00pm

Emergency Care

911 (emergency)

Services Offered

  • Internal Medicine
  • Primary Care
  • Family Medicine

Team

  • Richard A. Carlson, JR., M.D. — Physician
  • Rajiv Jain, M.D. — Physician
  • Susan Szimonisz, MD — Physician
  • Geri Lynn Berard, FNP — Physician Assistant
  • Amanda Rusch, FNP-C — Nurse Practitioner
  • Suzanne Thomas, RN, MSN, ANP-BC — Nurse

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Individual physician ratings on Vitals range approximately from 3.4 to 4.4 out of 5 stars (e.g., Dr. Jain at 4.4, Dr. Piscatelli at 3.4) (18 reviews (Yelp))

Patients praise

  • Appreciation for specific providers and PAs (e.g., Kari Ann) being thorough and compassionate
  • Praise for staff being friendly, efficient, and respectful
  • Satisfaction with the patient-centered care and thoroughness of exams

Common complaints

  • Criticism regarding the practice's approach to health plans and treatment planning
  • Reports of frustration with office communication and frequency of requested visits
  • Allegations of being focused on money or unnecessary testing/medications

"As always, I was extremely satisfied with my appt. with Dr Jain. He is very approachable, compassionate & knowledgeable. He addressed each health concern with recommendations for resolution. In addition, every staff member in the office is always friendly & very efficient."

— LocalityBiz User Review

"I should have left them on my own a long time ago. They have no real plan for your health problems and when you ask them for something, they give every reason to not give it."

— MapQuest User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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