Excelsior Orthopaedics & Sports Medicine
Orthopedic Surgery • Tonawanda, NY • Since 2002
About
Excelsior Orthopaedics & Sports Medicine in Buffalo/Tonawanda, NY offers comprehensive orthopaedic care for muscle, bone, and joint pain. The practice has 9 offices nationwide (headquartered in Amherst, NY) and features a team of highly skilled physicians with advanced treatments and convenient care delivery. Key details: - Location focus: Buffalo and Tonawanda areas, NY - Address highlights include Buffalo and Amherst locations; multiple offices across Western New York - Founded 2002; privately held; 187 employees; annual revenue around $4.3M - Contact: info@excelsiorortho.com | 716-250-9999 - Website: excelsiorortho.com
Clinic Type
Orthopedic Surgery
Address
3925 Sheridan Drive, Amherst, NY 14226, US
Phone
(716) 250-9999
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Current Offers
Online Scheduler
FAQs
How do I schedule an appointment online?
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6 out of 5 stars (132 reviews)
- Google/Birdeye: 4.8 out of 5 stars (1,116 reviews)
Patients praise
- Highly regarded for successful surgical outcomes and recovery experiences
- Some patients report compassionate and knowledgeable physician care
- Effective physical therapy and rehabilitation services
- Positive experiences with staff professionalism in certain encounters
Common complaints
- Complaints regarding rude or unprofessional staff and physician behavior
- Reports of long wait times and poor office organization
- Perceived lack of compassionate care and clear communication
- Frustrations over administrative policies, such as fees for paperwork
- Concerns regarding follow-up care and surgical outcomes
"It really was a great experience, every time I have anybody who gets hurt with anything orthopaedic, I'm always recommending Excelsior. It's by far the best knee place I've been in the city..."
— Patient testimonial on official website"Very busy office and you get the feeling of cattle being herded from one waiting area to another. I do not feel like I received appropriate or compassionate care for my fractures."
— Vymaps user review"Nothing like making thousands more off patients who are already in financial bonds because they are off work and now have reduced incomes due to their surgeries. I find this appalling and senseless. Greed at its finest!!!"
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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