WellNow Urgent Care
Urgent Care • Tonawanda, NY • Since 2012 • 1 location in Tonawanda locations
About
WellNow Urgent Care is a private walk-in urgent care provider and hospital-affiliated network founded in 2012 and headquartered in Chicago, IL. They operate as alternatives to emergency rooms across multiple states (including Illinois, Indiana, Michigan, New York, and Pennsylvania) and offer walk-in treatment for illnesses, injuries, rapid testing, and other health needs. The company employs hundreds of staff and has significant presence via clinics like Tonawanda (Sheridan Plaza) as part of their expansion in the New York region.
Clinic Type
Urgent Care
Address
2980 Sheridan Dr, Tonawanda, NY 14150
Phone
(716) 270-1758
wn5315@wellnow.com
Opening Hours
24/7 (providers available 24/7; walk-in welcome; online check-in available)
Telehealth
Available via WellNow Virtual Care (under 5 minutes wait)
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit cards, Debit cards, Cash (likely accepted), Credit, Debit, Cash
Languages Spoken
—
Current Offers
No insurance? No problem.
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (via Google): 4.2 out of 5 stars (364 reviews)
- Solv Health: 3.0 out of 5 stars (2 reviews)
Patients praise
- Friendly, professional, and compassionate staff across all roles
- Clean, comfortable, and well-appointed facilities with amenities
- Efficient service for many patients, including walk-ins
- Clear communication regarding treatment plans
Common complaints
- Long wait times, including after scheduled appointments
- Occasional concerns regarding treatment quality and medical accuracy (e.g., incorrect medication dosages)
- Use of virtual visits despite in-person appointments
"Very kind, Frndly people from the front desk to the gal that took my statistics and the caretaker all lovely it made me feel very comfortable..."
— Birdeye/Google Review"WellNow is the ever loving worst. They've given me the wrong dose of antibiotics, left me sitting there an hour only to roll in a virtual visit..."
— Reddit (Buffalo community)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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