Western New York Immediate Care
Urgent Care • Tonawanda, NY • Since 2005 • three centers in Buffalo locations
About
Western New York Immediate Care (WNY Immediate Care) is a private urgent care network serving Buffalo, Amherst, Depew, Orchard Park, and surrounding areas in Western New York. Key points: - Services: Urgent care for non-life-threatening injuries and illnesses; full occupational health program (pre-employment physicals, job injury care, workers’ compensation case management). - Locations: Eight offices nationwide noted, with four confirmed in Western New York (Amherst, Buffalo, Depew, Orchard Park) and specific addresses including 4988 Harlem Rd (Amherst), 3346 Southwestern Blvd (Orchard Park), 6375 Transit Rd (Depew), and 2228 Delaware Ave (Buffalo). Headquarters at 1 John James Audubon Pkwy, Amherst, NY. - Availability: Open 365 days a year. - Providers: Board-certified and emergency medicine-trained staff. - Insurance: Accepts most major plans. - Experience and scope: Cares for more than 125,000 patients annually; part of TeamHealth for management and staffing.
Clinic Type
Urgent Care
Address
1 John James Audubon Pkwy, Amherst, New York 14228, US
Phone
17168742273
Joe_Chow@Teamhealth.com
Opening Hours
Open 365 days
Services Offered
Insurance & Payment
WNY Immediate Care accepts most major insurance plans including Highmark BCBS.
not specified
Languages Spoken
—
Pricing
FAQs
What services do you offer?
Urgent care services and occupational health; board certified and emergency medicine trained providers.
How many centers do you have in Buffalo?
Three centers in Buffalo caring for more than 125,000 patients each year.
Reserve A Time in line
Reserve A Time in line gives you flexibility to get care at your convenience; it is not an appointment. You will receive a text when it is time to check in. The time you choose is an estimate of when you will be seen once you arrive and complete registration. A walk-in with a critical condition could delay your requested time.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6 out of 5 stars (overall brand) (193 reviews)
- Solv Health (Williamsville location): 2.0 out of 5 stars (4 patients)
- Trucker Guide (Orchard Park location): 4.5 out of 5 stars (775 reviews)
Patients praise
- Efficient and quick service for some patients
- Friendly front desk and nursing staff
- Clean and bright facilities
- Professional and helpful care for certain visits
Common complaints
- Dissatisfaction with billing and collection practices
- Perceived inadequacy or inaccuracy of medical diagnoses and care
- Lack of empathy from medical staff
- Long wait times or perceived wasted time
"The one star would be for the bright and cleanly waiting area, along with the friendly clerk and nursing staff. Otherwise, this was such a negative experience and a complete waste of over an hour."
— LocalityBiz review"It's no problem if you don't have the skills or tools to provide the service, but then don't charge money as if you did anything useful! The response was that they sent debt collectors after me."
— Solv Health reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Buffalo, NY — Walk-in Clinics & Hours — Apr 21, 2026
- Urgent Care in Buffalo, NY: ECMC Trauma & Roswell Park Anchor
- Urgent Care Medical Director in Buffalo, NY - Indeed — Jul 6, 2026
- Excelsior Orthopaedics Express Care: A Better Choice for Bone & Joint Injuries - Buffalo Healthy Living Magazine — Nov 26, 2025
- Home - Pediatric Urgent Care — Jul 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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