Hartford HealthCare Medical Group Primary Care
Internal Medicine • Torrington, CT
About
Hartford HealthCare Medical Group Primary Care - Torrington is an internal medicine clinic in Torrington, Connecticut, offering services including chronic condition management, preventative medicine, routine check-ups, vaccinations, memory assessments, fall and balance evaluations, and virtual health visits. The clinic provides care for adolescents and adults and accepts numerous insurance plans.
Clinic Type
Internal Medicine
Address
1000 East Main Street, Torrington, CT 06790
Phone
860.496.6884
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual Health Visits and Telehealth
Emergency Care
In an emergency, call 911
Services Offered
Team
Insurance & Payment
Languages Spoken
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FAQs
What services are offered?
Adolescent Medicine, Annual Wellness Visits, Chronic Condition Management, Chronic Disease Diagnosis, Comprehensive health-risk assessments, Diet, Fall and Balance Evaluations, Injury Treatment, Internal Medicine, Medicare Annual Wellness Visits, Medication Management, Memory Assessments, Nutrition, Personalized Health Counseling, Preventative Medicine, Rapid Testing, Routine Check-ups, Exams and Screenings, Timely Immunizations, Vaccinations, Virtual Health Visits and Telehealth
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Hartford HealthCare Official Provider Profiles: 4.7–4.9 out of 5 stars (provider-specific) (Limited to no aggregate practice-wide reviews on major doctor-rating sites)
Patients praise
- High average ratings for individual providers (typically between 4.7 and 4.9 stars on official platforms)
- Individual physicians and providers described as professional, kind, and knowledgeable by some patients
- Some patients report friendly and welcoming experiences with medical staff
Common complaints
- Long wait times, both in the waiting room and examination room
- Difficulty with administrative and office staff communication (e.g., unreturned calls, phone system issues)
- Concerns regarding appointment scheduling and professionalism of front-desk personnel
- Frustration with the overall patient experience in the Torrington facility
"They are never ready for you on time, and even when you get past the waiting room, you wait even longer in an examination room to see the doctor."
— LocalityBiz review"The administrative end on the other hand is horrible. When you call, the phone will ring forever and possibly someone will decide to answer."
— LocalityBiz review"While I want to acknowledge Dr. Pyo is a kind and professional physician, the same cannot be said for the office staff and medical assistance. Communication is severely lacking."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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