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Thirlby Clinic, PLC

4.9 out of 5 · 3,607 reviews

Family Medicine • Traverse City, MI

About

Thirlby Clinic, PLC is a Traverse City-based telehealth provider offering internal medicine and technology-enabled care coordination. The practice provides virtual visits and has a small team (2 employees) focused on administrative and patient services. Key details: - Services: Internal medicine, telehealth/virtual visits, care coordination - Location: 3537 W Front St Ste I, Traverse City, MI; headquarters in Traverse City, MI - Model: Telehealth provider with multiple contact numbers; recent adoption of eClinicalWorks and healow for payment services - Workforce: 2 employees; growth +10% YoY - Industry: Hospitals and Health Care; N/AICS/ SIC around 62/80 - Notable recent news: 18% rise in total collections in Q1 after implementing eClinicalWorks and healow If you’re looking for their telehealth offerings or to confirm participation as a telehealth provider in Traverse City, Thirlby Clinic delivers virtual internal medicine visits and tech-enabled care coordination.

Clinic Type

Family Medicine

Address

Traverse City, Michigan

Phone

2312225040

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • Preventive Care
  • Same-day Visits
  • In-house Labs
  • Coordinated Care Management
  • Pharmacist Services

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9/5 (2,591 reviews)
  • Tebra: 4.8/5 (1,016 reviews)

Patients praise

  • professional, friendly, and welcoming staff
  • doctors who are thorough, attentive, and good listeners
  • convenience of onsite laboratory services
  • efficient office operations and helpful telehealth options

Common complaints

  • reports of dropped referrals and communication delays
  • instances of perceived poor clinical experiences or patient dissatisfaction with specific procedures
  • complaints regarding patient dismissal or difficulty accessing services
  • longer than usual wait times for appointments

"Thirlby Clinic was a breath of fresh air... Dr Van TIL was exactly what I’ve been searching for. He listens to your concerns and thoroughly explains his thoughts... Couldn’t be happier!!"

— Thirlby Clinic Testimonials page

"Just in the past 3 weeks they dropped the ball on two referrals... I don't know about you, but when my doctor says the "specialist" will call you to set up appointment I take them at their word."

— Birdeye review

"The FaceTime/Teledoc visits we had been doing in the past have really been convenient and a good value of my time."

— Thirlby Clinic Testimonials page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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