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4.6 out of 5 · 1,360 reviews

OptometryTrinidad, CO

Clinic Type

Optometry

Address

2116 Freedom Road, Trinidad, CO 81082

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Capterra (SimplyBook.me): 4.6/5 (1,283)
  • Capterra (Bookinglayer): 4.7/5 (77)

Patients praise

  • Convenience of 24/7 self-scheduling
  • Reduced phone call volume for staff
  • Reduced no-show rates through automated reminders
  • Intuitive, mobile-friendly interfaces

Common complaints

  • Technical glitches during high-volume booking events
  • System freezing during the confirmation process
  • Frustration with user experience when the system is ineffective at scale

"This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience."

Capterra review for SimplyBook.me

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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