Partners in Family Medicine North Greenbush
Primary Care • Troy, NY
About
Partners in Family Medicine – North Greenbush is a family medicine practice located at Rensselaer Technology Park in Troy, NY, serving patients of all ages. The clinic offers extended hours, telemedicine appointments, and on-site OB/GYN, lab, and medical imaging services. It is recognized by NCQA as a New York State Patient-Centered Medical Home.
Clinic Type
Primary Care
Address
Rensselaer Technology Park, Troy, NY (North Greenbush)
Phone
+15182740024
—
Opening Hours
Extended hours during the week; on-site OB/GYN, lab, and medical imaging services; 24/7 on-call practitioner
Telehealth
Available (telemedicine appointments)
Emergency Care
On-call practitioner 24/7; emergency contact via patient portal or secure messaging
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are available on-site?
On-site OB/GYN, lab, and medical imaging services at the Rensselaer Tech Park.
Do you offer extended hours or telemedicine?
We offer extended hours during the week and telemedicine appointments.
Is there a patient portal?
Yes, a patient portal is available to connect securely online.
Is there 24/7 on-call availability?
One of our practitioners is on call 24/7 when the office is closed.
What accreditations or awards do you have?
Recognized by NCQA as a NYS Patient-Centered Medical Home (NYS PCMH).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Christina Spaulding): 5.0/5.0 (1 rating)
- Healthgrades (Susan Stein, FNP): 5.0/5.0 (2 reviews)
Patients praise
- Prompt, kind, and attentive nursing staff and physicians
- Physicians are perceived as professional and good listeners
- Generally good quality of care reported by long-term patients
Common complaints
- Dismissal from the practice due to appointment policy issues (e.g., no-shows or rescheduling)
- Perceived lack of sympathy regarding scheduling conflicts
- Occasional long wait times
- Lack of communication when primary physicians leave the practice
"Dr. Spaulding is very professional and understanding, she takes the time to really listen to her patients."
— Patient review (cited via Beautihost)"They have no sympathy. Me, my husband and 2 children all go here and now I have to find a new primary. I will never recommend this practice again."
— Patient review (cited via Beautihost)"Seen two practitioners here and have been prompt, kind, and care about you as a whole person. Nursing staff is on point. And drs have been amazing!"
— Patient review (Yelp/MapQuest)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 2025 Top Doctors – Adult & Family Medicine Practices | The Daily Dose | CDPHP Blog — Nov 24, 2025
- Welcome, Dr. Tessa LaBounty, to Partners in Family Medicine - Brunswick — Dec 1, 2025
- Troy Internal Medicine Welcomes Dr. Jessica Marino - St. Peter's Health Partners News — Apr 30, 2026
- SPHPMA Practices, Providers Recognized by CDPHP for Exceptional Care in 2025 - St. Peter's Health Partners News — Jan 14, 2026
- SPHPMA Opens Newest Primary Care Site in Latham - St. Peter's Health Partners News — Jan 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Troy, or search the full directory by insurance, ratings, and more.