Troy Regional Medical Center
Primary Care • Troy, AL • Since 1969 • 4 (Troy Primary Care, Pike Internal Medicine at Troy, Brundidge Primary Care, Elba Primary Care) locations
About
Summary: Troy Regional Medical Center is a nonprofit, full-service community hospital in Troy, Alabama (founded 1969). It offers 24/7 emergency care and a broad range of services including acute care, cardiopulmonary, diagnostic imaging, intensive care, surgical and women’s services, physical therapy, home health, and various medical specialties. The center emphasizes compassionate, comprehensive care addressing physical, emotional, and spiritual needs, with inpatient, outpatient, and emergency options. It operates as a general medical and surgical facility and participates in Medicare/Medicaid. Campus location: 1330 Highway 231 South, Troy, AL 36081. For primary care-related inquiries, you can call 334-670-5000 or reach specific contacts listed (e.g., karen.herring@troymedicalcenter.com).
Clinic Type
Primary Care
Address
Medical Office Building II, Suite 4 Troy Regional Highway 231 South Troy, AL 36081; Pike Internal Medicine, 1350 Highway 231 South, Suite B Troy, AL 36081; Brundidge: 664 Veterans Blvd., Brundidge, AL 36011; Elba: 252 Larkin Road, Elba, AL 36323
Phone
334-566-1270 (Pike Internal Medicine
jonathan.sellers@troymedicalcenter.com
Opening Hours
Troy Primary Care: Monday-Thursday, 8 a.m.-5 p.m.; Friday, 8 a.m.-noon. Pike Primary Care: Open Monday-Thursday, 7 a.m.-4:30 p.m., and Friday, 7:15 a.m.-11:30 a.m. (Call for holiday hours.)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report: 5 out of 5 (Patient Experience Score) (N/A)
- Lown Institute Hospitals Index: High patient satisfaction rankings (State 3 of 65, National 26 of 2670) (N/A)
- Leapfrog Group (Outpatient): 97% (Facilities and staff), 82% (Overall facility rating) (N/A)
Patients praise
- professional and compassionate care for certain procedures such as colonoscopies and sleep studies
- high patient willingness to recommend the facility according to some national benchmarks
- high scores in specific domains like facilities, staff, and communication regarding procedures
- positive experiences reported for emergency care by some local residents
Common complaints
- long wait times in the emergency department
- concerns regarding the billing and collections process
- mixed feedback on staff responsiveness and communication during emergencies
- outdated facilities or equipment in certain departments
"The doctor, nurse, and anesthesiologist were all professional, and I felt well cared for throughout the entire process."
— LocalityBiz Review"We waited for 3.5 HOURS before called back to be seen... I do not recommend going to this hospital if you need immediate attention."
— Trustburn Review"Long time resident of Troy, both my family members and I have always received excellent care at TRMC ER. Shout out to the entire staff. Well done!"
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Primary Care - Troy Regional Medical Center — Feb 19, 2026
- Troy Regional Adds Primary Care Physician - Troy Regional — Dec 8, 2025
- Troy Regional Primary Care Adds Providers — Jul 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
Comparing your options?
See other primary care clinics in Troy, or search the full directory by insurance, ratings, and more.