Cottage of the Shoals
Hospice Care • Tuscumbia, AL
About
Summary: The Canterbury Center is a Genesis HealthCare facility in Shepherdstown, West Virginia, offering short-stay and long-term care within the Hospitals and Health Care sector. It operates under Genesis HealthCare and is located at 80 Maddex Dr and WV-45, Shepherdstown, WV 25443. Key contact: 304-876-9422. Website: genesishcc.com/canterbury/; LinkedIn: Canterbury Center. Notable attributes: small workforce (5 employees listed), SIC 80/805; NAICS 6231/623.
Clinic Type
Hospice Care
Address
500 John Aldridge Dr., Tuscumbia, AL 35674-3000
Phone
256-383-4541
info@genesishcc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
AHCA Silver Quality Award winner; WE HONOR VETERANS partner
Languages Spoken
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FAQs
What services does Cottage of the Shoals provide?
Post-hospital, short-term rehabilitation, long-term and respite care, and a specialized transitional care unit for post-hospital rehabilitation.
What are the bed capacity and type of facility?
103-bed skilled nursing facility.
What insurance plans are accepted?
Medicare, Medicaid, and most private insurances.
Does Cottage of the Shoals have any awards or recognitions?
AHCA Silver Quality Award winner and WE HONOR VETERANS partner.
What is the main contact number?
Phone: 256-383-4541.
Where is Cottage of the Shoals located?
500 John Aldridge Dr., Tuscumbia, AL 35674-3000.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 5/5 stars (Overall CMS Rating) (98 (analyzed on EveryPlace))
- Yelp: 1.3/5 stars (4)
- Medicare.gov (Aggregate): 4.6/5 stars (Average) (N/A)
Patients praise
- High regard for physical therapy team
- Helpful admissions staff
- Dedication of specific staff members
Common complaints
- Chronic understaffing leading to long response times
- Poor hygiene and cleanliness (e.g., urine odors, dirty rooms)
- Neglect of basic patient needs such as feeding and toileting assistance
- Inadequate communication between nursing staff and families
"Cottage of the Shoals receives highly polarized feedback, with many families praising the rehab therapy team and specific staff members for their dedication and communication. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor hygiene, and neglectful care."
— EveryPlace analysis of Google ReviewsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Deborah Bean Obituary Oct 28, 2025 - Bradford Lawrence Funeral Home — Oct 28, 2025
- Bankrupt Genesis to Close Alabama Facility After Decertification — Sep 15, 2025
- [Updated] Skilled Nursing Giant Genesis HealthCare Files For Chapter 11 Bankruptcy - Skilled Nursing News — Jul 10, 2025
- Genesis Healthcare Sues Medicare Over Facility’s Decertification — Oct 1, 2025
- Genesis Nursing Home Bankruptcy Raises Concerns in Alabama — Jul 29, 2025
Information sourced from the clinic's website as of July 10, 2026.
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