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CHRISTUS Urgent Care

4.7 out of 5 · 4,203 reviews

Walk-In Clinic • Tyler, TX • 1 (Walk-in Clinic in Tyler) locations

About

CHRISTUS Urgent Care in Tyler, Texas, located at 5414 S. Broadway Ave., provides prompt medical attention for minor injuries and illnesses without requiring a hospital ER visit. The clinic offers minor injury care, illness treatment, pediatrics for ages six months and older, X-rays, EKGs, rapid lab testing, school sports physicals, and video visits, with extended daily hours and experienced emergency room physicians and mid-level providers on staff.

Clinic Type

Walk-In Clinic

Address

5414 S. Broadway Ave., Tyler, TX 75703

Phone

Call (903) 581-1601 to verify insurance in-network

Email

alleen.mitchener@christushealth.org

Opening Hours

Monday 8 a.m. – 7:30 p.m.; Tuesday 8 a.m. – 7:30 p.m.; Wednesday 8 a.m. – 7:30 p.m.; Thursday 8 a.m. – 7:30 p.m.; Friday 8 a.m. – 7:30 p.m.; Saturday 8 a.m. – 5:30 p.m.; Sunday 8 a.m. – 5:30 p.m.

Telehealth

Video visits available 7 a.m.–11 p.m., 365 days a year for TX and LA residents 5 years and up; insurance accepted or $30 self-pay

Emergency Care

Available in Tyler at CHRISTUS facilities

Services Offered

  • Urgent care
  • Minor injury care
  • Illness treatment
  • Pediatrics (six months and older)
  • X-rays and digital X-rays
  • EKGs
  • Lab testing (rapid RSV, flu, COVID-19, strep)
  • School sports physicals
  • Video visits
  • Emergency care (ER)
  • Virtual urgent care
  • Walk-in clinic (implied)
  • Primary care connections (via CHRISTUS Trinity Clinic)

Technology & Equipment

  • X-ray imaging
  • Digital X-rays
  • EKG
  • Rapid lab tests
  • Video visits
  • MyCHRISTUS patient portal

Insurance & Payment

  • Blue Cross/Blue Shield
  • Humana
  • Medicare

In-network verification recommended; some services vary by location

In-person payment, Self-pay, Insurance

Languages Spoken

  • English

Pricing

  • Most major insurances accepted; verify network with insurer
  • Self-pay option with $30 fee for virtual urgent care if not using insurance

FAQs

What services are offered at CHRISTUS Urgent Care in Tyler?

Minor injury care, illness treatment, pediatrics, X-rays, EKGs, rapid lab tests, school sports physicals, video visits, and other urgent-care services (varies by location)

If you are experiencing any of the following symptoms, please call 911 immediately:

Shortness of breath; Severe trauma or bleeding; Severe abdominal pain; Drug overdose/accidental poisoning; Chest pain; Symptoms of a stroke (e.g., facial drooping, arm/leg weakness or paralysis, speech difficulty)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.6/5 (168)
  • Birdeye: 4.9/5 (3,311)
  • Solv: 3.0/5 (5)
  • UrgentCareMap: 3.6/5 (701)
  • UrgentCareMap: 2.8/5 (18)

Patients praise

  • professional and friendly staff
  • quick and efficient care for minor injuries or illnesses
  • good alternative to emergency rooms for non-life-threatening conditions
  • timely prescription services

Common complaints

  • long wait times
  • perceived lack of thorough care or follow-up
  • inconsistent service or staff communication
  • billing and insurance payment frustrations

"Best staff in ETX. Will be only place I go to in an emergency."

— Tyler Complete Care patient review via Birdeye

"Unless you have a basic issue like a cold, don't go here, they do the bare minimum. No follow up, no additional help."

— Integrity Urgent Care patient review via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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