Baptist Memorial Hospital-Union City
Emergency Medicine • Union City, TN • Since 1912
About
Baptist Memorial Hospital – Union City is part of Baptist Memorial Health Care, a large nonprofit health system based in Memphis, TN. The organization operates a network of facilities across the Mid-South, including 24 affiliate hospitals and multiple clinics, with a focus on comprehensive, community-based care, home and hospice services, and education through Baptist Health Sciences University. The Union City location would fall under the broader Baptist network, which is a major Medicaid provider in the region and employs thousands of people, offering a full continuum of inpatient and outpatient services. For Union City-specific details (address, services, hours), contact Baptist Memorial Health Care at 1-901-226-5000 or visit baptistonline.org.
Clinic Type
Emergency Medicine
Address
1201 Bishop Street, Union City, TN 38261
Phone
800-422-7847
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Opening Hours
ER Wait Time: 41 Mins* *Wait times are approximate, Learn More
Emergency Care
Emergency department/medicine services
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS / Momentary Labs: 4 out of 5 stars (overall patient satisfaction) (253 (CMS HCAHPS surveys))
- Google Reviews (via Rehab.com): 4.58 out of 5 stars (1,166)
- Facebook: 72% recommendation rate (299)
Patients praise
- Cleanliness of the facility
- Professional and kind staff interactions
- Efficient registration and timely care
- Strong communication from doctors and nurses
Common complaints
- Billing and payment plan disputes
- Concerns regarding communication access for patients with disabilities (e.g., interpreters)
- Occasional dissatisfaction with specific departments, such as mental health/substance abuse services
"Everyone was very kind and helpful. The facility was immaculately clean. I was in and out very quickly. Everything was calm, quick, and clean about my visit!"
— Google Review via Rehab.com"This hospital is a complete train wreck, My father had a stroke on 11/27/2025 and was taken to this hospital... they do not follow compliance my parents require interpreters to communicate... It took 5 days before i was able to get any response..."
— BBB ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baptist Union City Recognized for 75 Years With American Hospital Association - baptistleader — Jan 9, 2026
- Baptist Union City Receives CMS 5-Star Rating for Cleanliness - baptistleader — Jun 5, 2026
- Baptist Memorial Hospitals of Union City and Carroll County Recognized for Service | Thunderbolt Radio — Jun 16, 2026
- BMH Union City Recognized for Maternity Care Excellence — Jan 6, 2026
- Baptist Union City Holds 2026 New Year’s Blessing - baptistleader — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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