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West Tennessee Bone & Joint Institute

Occupational Therapy • Union City, TN

About

West Tennessee Bone & Joint Institute's Physical and Occupational Therapy department in Union City, TN provides comprehensive rehabilitation services for patients recovering from joint replacement surgery, sports injuries, and chronic conditions. The clinic offers physical therapy for musculoskeletal and spine problems, occupational therapy focusing on upper extremities and daily function skills, and specialized hand therapy, with treatment tailored to each patient's individual needs.

Clinic Type

Occupational Therapy

Address

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Phone

731-661-9825<br>Fax: 731-668-6757

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical Therapy
  • Occupational Therapy

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (West Tennessee Bone & Joint Clinic - Union City): 5.0 (252 reviews)
  • Birdeye (West Tennessee Bone & Joint Clinic - other listing): 4.1 (20 reviews)
  • MVDental (Google rating referenced): 5/5 (256 Google My Business ratings (as stated))
  • Vitals (West Tennessee Orthopedics: Union City): 3.7 (Not stated)
  • Facebook page (recommendations): 100% recommend (33 reviews (as stated))

Patients praise

  • Caring, professional clinicians who take time to explain and listen
  • Effective treatment outcomes (e.g., injections/therapy and successful surgeries referenced)
  • Friendly, thorough staff and good communication; minimal waiting cited
  • Positive experience for kids/pediatric care referenced

Common complaints

  • Reports of misdiagnosis or inadequate findings (e.g., shoulder issue / cervical disc)
  • Complaints about treatment decisions or refusal of a procedure; dissatisfaction with injections/insurance impact
  • Very negative experiences described with strong language (deserved no stars / stay away)
  • At least one negative remark about discomfort with patient touching

"“Matt doesn’t rush in and out. He takes time to with his patients. He seems to really care.”"

— Birdeye review excerpt (West Tennessee Bone & Joint Clinic)

"“Awesome staff. Didn’t have a long wait time. ALL of the staff were nice, friendly, and professional… Very thorough with explaining everything.”"

— MVDental page quoting patient review

"“Just had to have emergency surgery done at Vanderbilt because west Tennessee bone and joint left me… nearly paralyzed me… they told me there was NOTHING WRONG…”"

— Birdeye listing with 4.1 rating (review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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