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Summit Health

Family Medicine • Union, NJ

Clinic Type

Family Medicine

Address

—

Phone

9082939743

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Primary Care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for Union Primary Care): 3.2/5 stars (72 reviews)
  • Birdeye (for Union Family Health Care): 4.9/5 stars (236 reviews)
  • Birdeye (for UMC Center for Family Medicine): 4.3/5 stars (61 reviews)

Patients praise

  • doctors and staff described as professional, thorough, and kind
  • unionization efforts aimed at improving staffing, retention, and patient care quality
  • creation of more structured processes for addressing patient and staff concerns
  • holistic approach to care that values patient relationships

Common complaints

  • concerns over high patient volumes and double-booking appointments
  • time constraints reducing quality of patient care and doctor-patient interaction time
  • staff turnover leading to difficulty maintaining long-term doctor-patient relationships
  • bureaucratic requirements and administrative policies conflicting with patient-centered care
  • frustration with lack of responsiveness from management regarding provider feedback

"The actual doctors, physicians, and NPs have all met expectations. But that is the only positive I have seen with this office, and it is not enough to drag up the abysmal service and support of the rest of the practice."

— WebMD review for Union Primary Care

"The hospital routinely double-books patients without warning... It has impacted the quality of patient care."

— Signal Cleveland report on MetroHealth Primary Care Providers Union

"Patients don’t do well if they can’t find a primary care doctor, or if the doctor is too stressed to listen to them and provide coherent care."

— Dr. Peter Grinspoon on primary care physician unionization

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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