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Primary Care - Family Medicine & Internal Medicine - MultiCare

4.7 out of 5 · 1,913 reviews

Internal Medicine • University Place, WA

Clinic Type

Internal Medicine

Address

—

Phone

800-342-9919

Email

annualgiving@multicare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (virtual visits)

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Same-day primary care
  • Advanced primary care
  • Virtual health
  • Online scheduling
  • Referrals to specialists

Technology & Equipment

  • Virtual health
  • Online scheduling
  • Same-day/next-day appointments

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews (MultiCare Indigo Urgent Care): 4.7/5 stars (1,913 reviews)
  • ComplaintsBoard (MultiCare Indigo Urgent Care): 1.0/5 stars (0 reviews (17 complaints))

Patients praise

  • Convenient wait time tracking and transparency for urgent care visits
  • Efficiency and speed of care for minor medical issues in urgent care settings
  • Some providers praised for being professional, knowledgeable, and thorough in primary care settings

Common complaints

  • Reports of rude, unprofessional, or dismissive staff and receptionists
  • Concerns regarding clinical competence, specifically issues with medication prescriptions and chart management
  • High volume of unresolved complaints on external review platforms regarding urgent care experiences

"Also The receptionist was rude to everyone! I left in tears because I did not get my problems resolved."

— ComplaintsBoard

"I love how the Multicare website tells you how long is the current wait time and updates every like 15 minutes."

— UniLocal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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