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Behavioral and Mental Health Near Me in Urbana, Illinois

Mental Health • Urbana, IL

Clinic Type

Mental Health

Address

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Phone

(815) 773-0772

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Linda Derum, MD): 5.0/5.0 (based on 6 reviews) (6 reviews)
  • WebMD (Dr. Ken Kochan, MD): 4.0/5.0 (4 ratings, 1 written review)
  • Birdeye (Graceway Psychology Group): 4.8/5.0 (16 reviews)

Patients praise

  • Highly rated outpatient therapy and psychiatry providers in the Urbana-Champaign area
  • Practitioners described as compassionate, professional, and understanding
  • Positive experiences with holistic and person-centered approaches to care

Common complaints

  • Allegations of inadequate treatment, communication, and grievance processes at The Pavilion Behavioral Health System
  • Reports of poor quality of care and billing/administrative issues at The Pavilion
  • Historical complaints regarding rights violations at local inpatient facilities investigated by the Illinois Guardianship and Advocacy Commission

"He listened, reflected, empathized, and made me feel seen. He was so patient with me and my treatment."

— WebMD review of Dr. Ken Kochan

"Incredibly incompetent. Our child has been sent there 3 times and each time, he seems to get WORSE and the quality of care seams to deteriorate with each visit."

— Review of The Pavilion Behavioral Health System

"Elliott Counseling Group has an incredible staff of people who do their best to make others feel comfortable and listened to."

— Elliott Counseling Group website testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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