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Primary Care

Family Medicine • Utica, NY

Clinic Type

Family Medicine

Address

—

Phone

+1-315-733-1148

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Family Medicine East Utica Medical Office — Location
  • Family Medicine Julie B. Shkane, D.O. — Provider
  • Family Medicine MVHS Rome Medical Office — Location
  • Family Medicine East Utica Medical Office — Location
  • Family Medicine East Utica Medical Office — Location
  • Family Medicine Whitesboro Medical Office — Location
  • Family Medicine Angelina Nitto, MD — Provider
  • Family Medicine Clinton Medical Office — Location
  • Family Medicine Herkimer Medical Office — Location
  • Family Medicine Little Falls Medical Office — Location
  • Family Medicine East Utica Medical Office — Location

Insurance & Payment

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Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (Primary Urgent Care): 4.9/5 stars (1,580 patient ratings)
  • Birdeye (iHealth Utica): 4.8/5 stars (22 reviews)
  • RateMDs (Laura L. Luke Clinic): 2.3/5 stars (1 review)
  • U.S. News & World Report (Faxton St. Luke's): 2/5 stars (9 reviews)

Patients praise

  • caring and attentive providers who listen to concerns
  • thorough physicals and medical examinations
  • efficient and clean facilities with minimal wait times in some practices
  • friendly and professional staff members
  • positive long-term patient-provider relationships

Common complaints

  • reports of poor communication and failure to share test results
  • long wait times in some offices
  • perceived rushed appointments and limited time with providers
  • staffing turnover or unprofessional behavior in certain facilities
  • issues with incorrect prescription processing

"They never did, and when I called to get the results I was hung up on I left messages and no one returned my phone calls."

— Patient review regarding Primary Urgent Care

"After receiving a breast cancer diagnosis last year, she randomly called me just to see how I was doing. To me, that shows her true character..."

— Patient review regarding Dr. Andrea Finocchiaro

"If I message her on the MV Health System website either she responds directly or her staff does the same day. I’ve never felt more comfortable and confident in my PCP."

— Patient review regarding Dr. Karishma Circelli

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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