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Primary Care

Internal Medicine • Utica, NY

About

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Clinic Type

Internal Medicine

Address

—

Phone

+1-315-624-8800

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mvhealthsystem.org/service/primary-care/

Services Offered

  • Primary care
  • Internal medicine
  • Wellness visits
  • Checkups
  • Immunizations
  • Chronic disease management
  • Preventative care

Team

  • Amy V. Gorczynski, MD — Internal Medicine physician

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (Primary Urgent Care - Utica, NY): 4.9 out of 5 average rating (178 reviews (and 1,580 patients shared ratings on the page))
  • Birdeye (iHealth Utica): 4.8 star rating (22 reviews)
  • Healthgrades (Dr. Andrea Finocchiaro, DO): 4.5 Star Rating (8 reviews)
  • Healthgrades (Dr. Paul Palumbo, DO): 4.2 Star Rating (5 reviews)

Patients praise

  • Caring, listens to patients, and provides high-quality care (e.g., Dr. Finocchiaro)
  • Compassionate and empathetic care with clear explanations and staff friendliness (e.g., Dr. Palumbo)
  • Low wait time and friendly/professional staff; clean facility (Solv/iHealth Utica reviews)

Common complaints

  • Poor customer service and issues with prescriptions/communication in at least one review (Dr. Finocchiaro)
  • Refusal of service / not taking walk-ins after a certain time (WellNow Urgent Care complaint)
  • Care follow-through problems such as not notifying patient of test results (Solv review)

""My experience with Dr. Finocchairo has been excellent. She is a caring and detail oriented physician that listens to her patients.""

— Healthgrades review snippet for Dr. Andrea Finocchiaro, DO

""I have never in my life had worst customer service than at this office. Prescriptions... never ready in time... not call back when they say they will do so.""

— Healthgrades review snippet for Dr. Andrea Finocchiaro, DO

""They are absolutely fantastic to deal with quick and easy and much cheaper than alternatives""

— Birdeye (iHealth Utica) review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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