Mercy Clinic Family Medicine
Critical Care Medicine • Van Buren, AR
About
Mercy Clinic Family Medicine - Van Buren in Van Buren, AR provides primary care for the entire family, including sports and occupational physicals, wellness exams, immunizations, and treatment of minor illnesses and injuries. The clinic offers walk-in hours Monday, Tuesday, Thursday, and Friday from 8 a.m. to 3:30 p.m., and patients can access their health information through the MyMercy app.
Clinic Type
Critical Care Medicine
Address
2800 Fayetteville Road, Van Buren, AR 72956
Phone
(479) 314-4000
disabilityaccommodations@mercy.net
Opening Hours
Phone hours: M-F 7 a.m.–5:30 p.m.; Sat 8 a.m.–noon; Appointment scheduling and non-medical requests 24/7 via MyMercy or mercy.net
Services Offered
Insurance & Payment
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Phone hours 7 a.m. – 5:30 p.m. Mon–Fri; Sat 8 a.m. – noon
Languages Spoken
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FAQs
Walk-In Hours
Need care now? We offer walk-in hours for all patients: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (41 reviews)
- Facebook: 82% recommendation rate (7 reviews)
- Mercy (Provider-specific rating for Dr. Misty Roshel Gonzalez): 4.9 out of 5 stars (480 patient ratings)
Patients praise
- Friendly and caring staff members
- Doctors described as straight-forward and professional
- Satisfaction with specific providers like Dr. Baker and Dr. Gonzales
Common complaints
- Staff incompetence and lack of responsiveness
- Long wait times
- Feeling rushed and uncaring environment
- Poor follow-through on medical issues
"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed. Both the staff and Dr. Hamby seem to be rushed and non caring. There is no follow through."
— Healthgrades"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point. Been my Dr for over a decade."
— BirdeyeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- New doctor joins care team at DCH, Mercy Family Care Clinics | ThePerryNews — Aug 14, 2025
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Open For Business: Mercy Clinic Primary Care -- Springfield East Republic Road | Northwest Missouri — May 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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