Mercy Clinic Family Medicine
Urgent Care • Van Buren, AR
About
Mercy Clinic Family Medicine - Van Buren in Van Buren, AR provides primary care and family medicine for patients from newborns to older adults. Services include sports and occupational physicals, wellness exams, immunizations, diagnosis and treatment of adult and pediatric conditions, and treatment of minor illnesses and injuries. The clinic offers walk-in hours Monday, Tuesday, Thursday, and Friday from 8 a.m. to 3:30 p.m., with access to laboratory and imaging services through the Mercy network.
Clinic Type
Urgent Care
Address
2800 Fayetteville Road, Van Buren, AR 72956
Phone
(479) 314-4000
disabilityaccommodations@mercy.net
Opening Hours
Mon-Fri: 7:00 a.m. – 5:30 p.m. Saturday: 8:00 a.m. – Noon
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the walk-in hours?
Walk-In Hours: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed.
Do you offer appointments?
The page notes walk-in hours and does not specify required appointments; it implies services are available without appointment during walk-in hours.
What is the phone hours for non-medical needs?
Extended phone hours are M-F 7 a.m. - 5:30 p.m.; Sat 8 a.m. - noon.
Is there a MyMercy app available?
Yes, Mercy Clinic mentions MyMercy app for easy access to health information and connecting with your doctor.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4/5 stars (41 reviews)
- Facebook: 82% recommend (7 reviews)
- Mercy.net (Provider level): 4.9/5 stars (480 patients (for Dr. Misty Roshel Gonzalez))
Patients praise
- friendly and caring staff and providers
- straightforward and honest physician communication
- high satisfaction with specific providers (e.g., Dr. Gonzalez)
Common complaints
- incompetent staff
- unresponsive communication (never return calls)
- overbooked/understaffed environment
- rushed or uncaring provider demeanor
- lack of follow-through
- long wait times
"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye review"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point."
— Birdeye review"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed."
— Healthgrades reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- New doctor joins care team at DCH, Mercy Family Care Clinics | ThePerryNews — Aug 14, 2025
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Open For Business: Mercy Clinic Primary Care -- Springfield East Republic Road | Northwest Missouri — May 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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