Patient First
Urgent Care • Virginia Beach, VA • Since 1981
About
Patient First is a U.S. chain of urgent care, primary care, and telehealth clinics founded in 1981 and headquartered in Glen Allen, Virginia. It operates walk-in centers (no appointment needed) across several states, including Virginia, Maryland, Pennsylvania, and New Jersey, offering urgent care, primary care, and telehealth services. The company emphasizes walk-in diagnosis and outpatient treatment for common illnesses and injuries, with extended telehealth hours (as of 2025) to accommodate urgent care needs. The Virginia Beach area location referenced (General Booth) aligns with the broader Patient First model of accessible, same-day care without appointments. Key facts: - Services: Urgent care, primary care, telehealth, walk-in clinic - Locations: 79 centers nationwide (state mix includes VA, MD, PA, NJ) - Hours: Telehealth extended hours (example: 8am–6pm daily per recent update) - HQ: Glen Allen, Virginia - Not affiliated with similarly named entities in other regions
Clinic Type
Urgent Care
Address
1605 General Booth Boulevard, Virginia Beach, VA 23454-5691
Phone
(757) 721-0512
steve.sowers@patientfirst.com
Opening Hours
Open 8am - 8pm, 365 days a year
Telehealth
Telehealth services available
Emergency Care
Urgent care with non-emergency services; not a hospital ER
Services Offered
Insurance & Payment
Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Virginia.
Self-pay, Insurance, Credit cards (payment portal)
Languages Spoken
—
FAQs
Walk right in. No appointment necessary.
Open 8am - 8pm, 365 days a year; walk-in service available.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 4.3/5 (994)
- Yelp: 3.0/5 (84)
Patients praise
- Efficiency and speed of care for many patients
- Professional and thorough treatment
- Convenient walk-in availability and hours
- On-site pharmacy and diagnostic services
Common complaints
- Long wait times
- Perceived cold or mechanical bedside manner
- Issues with administrative processes like referrals or paperwork
- Frustration with pricing or billing transparency
"I've come here whenever I've had a run of crud that I can't seem to shake. I am NEVER disappointed!! Professional, thorough and they explain everything!! Highly recommend!!"
— MapQuest user review"As a clinician this is some of the worst collective bedside manner Ive ever seen, from the front desk to the MA to the "doctor". The initial pricing quoted for the services I requested were way..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care Services | Quick Wait Time | Patient First — Aug 15, 2025
- Urgent Care in Virginia Beach, VA — Walk-in Clinics & Hours — Apr 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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