Premier ER + Urgent Care
Urgent Care • Waco, TX • Since 2014 • 1 (Waco) locations
About
Premier ER & Urgent Care in Waco, TX offers full-service emergency and urgent care under one roof. Key details: - Locations: HQ at 900 Austin Ave, Waco; 221 S Jack Kultgen Expy, Waco; 9110 Jordan Ln Ste 911, Woodway. - Services: 24/7 emergency care and urgent care for non-life-threatening conditions in a single facility. - Access: Contact numbers available for scheduling or inquiries; private provider under Intuitive Health. - About: Established in 2014, based in Waco, TX, with a focus on patient experience and timely care.
Clinic Type
Urgent Care
Address
221 S Jack Kultgen Expy, Waco, TX 76704
Phone
254-537-9452
patient.advocate@premier.care
Opening Hours
ER: 24/7 | Urgent Care: 7am - 9pm daily
Emergency Care
Available 24/7 ER; on-site lab testing and imaging
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ratings.md: 4.7/5 (4,336 verified ratings)
- Yelp: 3.9/5 (61 reviews)
- Birdeye: 5.0/5 (395 reviews)
Patients praise
- Friendly and attentive staff
- Clean facility
- Fast/efficient service
- Good communication/care and follow-up
Common complaints
- Long wait times / delays for some services (e.g., ultrasound or radiology)
- Insurance/administrative issues (staff would not help with insurance verification)
- Occasional cleanliness issues mentioned in rooms
"“My Husband, son and I have all l been treated there and we are Always blown away at how fast, courteous and wonderful the front desk staff, Nurses and Doctors are!!!”"
— Birdeye (Premier Urgent Care)"“Staff would not help with insurance verification for their facility. Would not recommend.”"
— Yelp (Premier ER and Urgent Care - Waco)"“Long wait times and occasional delays in services like ultrasound and radiology.”"
— ratings.md (Premier ER & Urgent Care - Waco)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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