Naval Health Clinic Hawaii
Primary Care • Wahiawa, HI • 4 locations locations
About
Naval Health Clinic Hawaii in Wahiawa offers primary care services including routine check-ups, preventive care, acute illness treatment, chronic condition management, non-emergency medical treatment, ongoing care, family planning, and patient education and counseling. The clinic operates at multiple branch locations and provides services to eligible beneficiaries.
Clinic Type
Primary Care
Address
Not specified on page
Phone
1-888-MTF-APPT (683-2778)
jessica.koehn.ctr@navy.mil
Opening Hours
Monday-Friday 7:30 a.m. to 4:30 p.m. (MHS GENESIS Patient Portal available 24/7; appointments line 6:30 a.m. to 4 p.m. (1-888- MTf-APPT? actually 1-888-MTF-APPT 683-2778))
Telehealth
MHS GENESIS Patient Portal for messaging and records; no explicit telehealth platform listed
Emergency Care
Available through Urgent/Emergency Care lines listed on site
Services Offered
Insurance & Payment
None specified beyond general TRICARE references
N/A on page
Languages Spoken
FAQs
What is Primary Care?
Primary Care is a health service you get from a primary care provider or primary care manager (PCM) during a doctor’s visit.
What services are included in Primary Care?
Routine check-ups, preventive care, acute illness treatment, chronic condition management, non-emergency medical treatment, ongoing care, family planning, patient education and counseling.
What primary care services are offered?
Primary Care is a health service you get from a primary care provider or PCM during a doctor’s visit, including routine check-ups, preventive care, acute illness treatment, chronic condition management, non-emergency medical treatment, ongoing care, family planning, and patient education and counseling.
How to contact your healthcare team or make appointments?
Call 1-888-MTF-APPT (683-2778) to make, cancel, or reschedule appointments (Mon-Fri, 6:30 a.m. to 4 p.m.). You may also message via the MHS GENESIS Patient Portal.
Is there a nurse advice line?
Yes, speak to a nurse anytime at 1-800-TRICARE (874-2273).
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn / FindRecoveryNow aggregator sites: 4.3/5 (16 reviews (aggregated site))
Patients praise
- Professional and knowledgeable medical staff
- Helpful and friendly customer service and healthcare personnel
- Clean and well-maintained facilities
Common complaints
- Long wait times for appointments despite scheduling in advance
- Difficulties with walk-in availability
- Geographical inconvenience for some patients
"Tried to do a walk-in, they told me the wait was long so I should make an appointment for another day; this way I wouldn't have wait. Made an early appointment, showed up on time, but I still had to wait over an hour to be seen"
— FindRecoveryNow/Trustburn Review"The staff is friendly and efficient, and they always make me feel comfortable during my visits. The doctors are knowledgeable and take the time to answer all of my questions."
— Trustburn TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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